Value Based Care - RCM Product Manager

athenahealth • Boston, MA

1d • $121,000 - $207,000 • Hybrid

About The Position

athenahealth is seeking a Product Manager to guide product development and delivery for Value Based Care practices in athenaCollector. The role focuses on translating complex medical practice operations into clear, actionable experiences and modernizing the platform. The Product Manager will work with product leadership to understand client end-user and leadership goals, prioritize the team’s roadmap, collaborate with engineering on high-impact features, and support rollout and adoption with product operations and client-facing teams.

The position is part of a cross-functional team of product, engineering, UX, and analytics professionals working to improve revenue cycle efficiency and effectiveness for athenaCollector clients. It is a hybrid role based in the Boston, Massachusetts office, with an expectation of working in-office one day per week.

Requirements

• Bachelor’s degree or an equivalent combination of education, training, and experience.
• Strong understanding of Value Based Care, ambulatory practice operations, healthcare revenue cycle, and health IT systems.
• At least 5 years of overall professional experience.
• Understanding of product management best practices, including agile development.
• Demonstrated success driving innovation in a dynamic environment using analytic and/or AI capabilities.
• Excellent verbal and written communication skills, including the ability to effectively frame problems and potential solutions for peers and key stakeholders.
• Ability to use data to identify and prioritize solutions, energize cross-functional teams, and make scope and schedule trade-offs while maintaining focus on outcomes.

Nice To Haves

• 2–4 years of formal product management experience, or related experience, is preferred.

Responsibilities

• Own and drive the product roadmap and prioritization of customer needs for Value Based Care practices.
• Collaborate with engineering, UX, analytics, product operations, and other organizational teams and stakeholders.
• Create product requirement documentation that articulates business requirements and UX, customer experience, and support requirements.
• Understand user needs, market forces, and applicable business models to determine what best serves clients now and in the future.
• Identify and track metrics and success criteria to provide visibility into program success and opportunities for improvement.
• Partner with Product Management leaders to represent product decisions within the organization and help identify business opportunities that support product success.
• Collaborate with engineering to deliver high-quality, high-impact features and partner with product operations and client-facing teams to drive rollout and adoption.

Benefits

• Health and financial benefits.
• Commuter support.
• Employee assistance programs.
• Tuition assistance.
• Employee resource groups.
• Collaborative workspaces; some offices welcome dogs.
• Annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility.
• Events throughout the year, including book clubs, external speakers, and hackathons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level