Valet - Sanford Medical Center - PT Days

Sanford Health•Fargo, ND

2d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This position is stationed at the main medical center located at 5225 23rd Ave South in Fargo. Hours are 12:30-5:30 Mon through Friday, however this position works every other week allowing for travel/hobbies on the off week. No weekends or holidays and flexible time off. Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times.

Requirements

High school diploma or equivalent preferred.
Previous work experience in customer service environment beneficial with health care experience preferred.
Driver history must comply with Sanford driver qualification standards for insurability.
Must have a current valid driver’s license, and must meet all medical guidelines for Sanford Health Category II drivers.
Able to operate all types of motor vehicles using manual or automatic transmissions.
Good communication skills are required.
Ability to learn quickly and adapt easily to change.
Possess good problem solving skills.
If unable to answer customer's question, use available resources to try to find the answer.

Nice To Haves

Previous work experience in customer service environment beneficial with health care experience preferred.

Responsibilities

Exert self-confidence and remain in control amidst distractions.
Demonstrates empathy and a caring attitude toward customers that are under stress.
Ability to work outside in all kinds of environmental elements and walk up to eight miles a day at a steady pace.
Assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services.
Responsible for the general upkeep, inside and outside, of all valet entrances.
Retrieve the vehicle and return it to the customer when patients and visitors are ready to leave.
Assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles.
Create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors and family members, and their vehicle.
Extend a hand and welcome people.
Deal effectively, tactfully, and courteously with all guests.
Perceptive to the needs of patients, visitors and family members and seek appropriate resource when needed.
Consistently demonstrate good judgment during unusual circumstances and possess good critical thinking skills.
May be required to transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility.