Ticket Seller - Sanford Center

Legends GlobalBemidji, MN
Onsite

About The Position

Responsible for ticket sales for shows or events by performing the following duties.

Requirements

  • Ability to work the ticket window with minimal supervision
  • Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
  • Must be able to speak, read, and write English
  • Must have professional attitude and appearance
  • High school diploma or general education degree (GED)
  • 1 to 3 months related experience and/or training
  • Or equivalent combination of education and experience
  • Ability to count money, make change accurately
  • Ability to listen and follow instructions
  • Ability to input data into a computer to record sales transactions
  • Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
  • Good problem-solving skills and organizational ability
  • Ability to work independently and as a member of the team
  • Good customer service skills and sense of public relations

Nice To Haves

  • Box office or guest services background preferred

Responsibilities

  • Opens and or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.
  • Maintains accurate count when selling hard tickets or accesses computer for computer printed tickets.
  • Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
  • Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
  • Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
  • Files various records and reports. Performs related clerical work as assigned.
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