Ticket Seller - Sanford Center

ASM Global • Bemidji, MN

1d • Onsite

About The Position

Responsible for ticket sales for shows or events by performing the following duties. This role involves opening and closing the ticket window, accurately dispensing tickets, accepting payments, and making change. The Ticket Seller will maintain accurate counts of tickets sold, complete daily ticket sales reports, and balance cash received and tickets sold. They will also handle reservations via phone or mail, manage the Will-Call window, and provide excellent customer service by promptly responding to customer needs and inquiries about prices, seating, and events. Additionally, the role includes filing records, performing related clerical work, and giving information about upcoming attractions.

Requirements

• Ability to work the ticket window with minimal supervision
• Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
• Must be able to speak, read, and write English
• Must have professional attitude and appearance
• Ability to count money, make change accurately
• Ability to listen and follow instructions
• Ability to input data into a computer to record sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem-solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations

Nice To Haves

• Box office or guest services background preferred

Responsibilities

• Opens and or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.
• Maintains accurate count when selling hard tickets or accesses computer for computer printed tickets.
• Completes daily ticket sales report.
• Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events.
• Gives information concerning coming attractions.
• Files various records and reports.
• Performs related clerical work as assigned.

Benefits

• ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED