True West Valet - Winter 26.27 Seasonal - Full/Part Time

Alterra•Steamboat Springs, CO

2d•$19•Onsite

About The Position

The Steamboat True West is looking for guest services oriented staff to fill our Valet positions. This position is responsible for greeting and interacting with members and daily guests of Steamboat True West, valeting guest vehicles and ski/snowboard equipment, as well as moving and storing their equipment in overnight facilities. Applicants must have previous guest service experience. A pdf or word document of your resume is required with online application.

Requirements

Previous guest service experience required.
Ability to interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
Must be a minimum 16 years of age
Must have a valid driver’s license and be insurable to drive company vehicles.
Must clear a background check.
Must be able to push a portable ski rack with castors down slippery ramps with a heavy load
Must be able to lift up to 50 pounds
Must be able to load skis and snowboards into the portable ski rack
Must be able to speak clearly and effectively in English
Must be able to work outdoors in inclement weather for extended periods of time

Nice To Haves

Knowledge of the ski mountain and base area, preferred

Responsibilities

Warmly welcome and interact with members and guests of True West
Maintain high standards of Service Excellence during interactions with guests and co-workers
Valet automobiles to and from dedicated parking areas.
Valet skis and snowboards between True West equipment storage facility and the snow surface upon member and guest arrival.
Maintain an organized equipment storage room
Respond to special requests such as tuning request and specific equipment requests.
Be knowledgeable about events and activities on the mountain and in the base area to properly inform guests of their entertainment options.
Assist other employees when needed
Ensure all equipment is always securely stored when not in guest possession.
Resolve guest issues including those related to equipment, locker access, parking issues and pass access.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass