Valet

Marriott•Vail, CO

About The Position

The Valet role is part of the Guest Arrival Expert team, responsible for helping create memorable guest arrival and departure experiences. Guest Arrival Experts take initiative to deliver services that guide guests through these experiences, respond to guest requests, handle operational needs and reports, and share information about the local area. They are empowered to move around their work area and take the actions needed to make guest transactions feel like part of the overall experience. The role requires following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and maintaining a professional uniform, appearance, and communication. The work involves being on one's feet and moving around for extended periods, as well as hands-on activity such as moving, lifting, carrying, pushing, pulling, and placing objects. Objects weighing up to 50 pounds must be handled without assistance; objects weighing more than 75 pounds are handled with assistance. Other reasonable job duties may be assigned. The Ritz-Carlton expects associates to deliver its Gold Standards graciously and thoughtfully, and to exemplify its Employee Promise, Credo, and Service Values. Marriott International describes itself as an equal opportunity employer committed to welcoming all and fostering an environment where associates' backgrounds are valued.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Guide guests through arrival and departure experiences by delivering a range of guest services.
  • Take initiative to respond to guest requests and handle operational needs.
  • Complete reports and share highlights of the local area with guests.
  • Create a memorable and positive guest experience from arrival through departure.
  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Perform other reasonable job duties as requested.
  • Deliver The Ritz-Carlton Gold Standards and exemplify its Employee Promise, Credo, and Service Values.

Benefits

  • Marriott states that it offers a wide range of benefits designed to support associates and their families, wellbeing, careers, and new adventures; eligibility and options may vary by employment status, position, and location.
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