Valet Supervisor
Royal Palm Yacht & Country Club Inc•Boca Raton, FL
•Onsite
About The Position
The Valet Supervisor is the first and last impression that Members and Guests have of the Club. It is imperative that he/she creates a warm, welcoming and professional image for all as they arrive at the Club. The Valet Supervisor ensures that the Valet staff initiates hospitality to all Members and Guests at all times as well as taking responsibility for all vehicles left in their care.
Requirements
- High School Degree or G.E.D.
- Ability to communicate effectively
- Friendly and service oriented
- Must be able to effectively communicate in person and on radio
- Valid driver’s license
Nice To Haves
- Bilingual English/Spanish preferred
Responsibilities
- Greets and welcomes Members and Guests according to RPYCC standards.
- Opens car doors for all drivers. Opens car doors for passengers whenever staffing levels allow.
- Takes responsibility of all cars left in the Club’s possession. Safely parks and retrieves cars according to RPYCC standards.
- Greets Members by name whenever possible.
- Opens doors to the Country Club and Yacht Club and assists with any packages if time allows.
- Knows the activities taking place at the Club in order to answer questions or to direct Members and Guests as they arrive.
- Ensures proper staffing levels at all times in accordance with anticipated business.
- Trains all Valet Attendants and ensures that they adhere to all RPYCC standards. Reports any concerns to the Clubhouse Manager as they arise.
- Inspects parking areas and reports any needed repairs or potential hazards.
- Documents any accidents or incidents and reports them to the Clubhouse Manager immediately.
- Maintain cleanliness at the porte-cochere and surrounding areas.
- Assists with the shuttle service to transport Members and Guests when necessary.
- Relays any compliments, complaints or suggestions to the Clubhouse Manager.
- Conducts all communication in professional and courteous manner.
- Maintains a professional appearance in accordance to the RPYCC grooming standards.
- Adheres to Royal Palm’s policies and procedures.
- Remains alert, courteous and helpful to Members and Guests at all times.
- Performs any other related duties as requested by the Clubhouse Manager or General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
