Valet Supervisor - E

JSX•Dallas, TX
•$43,800 - $51,500•Onsite

About The Position

Our Valet Supervisors are the first point of contact for our customers and play a key role in setting the tone for a personalized and premium travel experience. This role is responsible for greeting all guests, parking and retrieving vehicles safely, assisting with luggage, and ensuring a warm welcome at every touchpoint. As a Valet Supervisor at JSX, your day begins with energy, professionalism, and attention to detail. Your role plays a vital part in creating a seamless and elevated travel experience from the moment our customers arrive at the curb.

Requirements

  • Minimum age: 18 years old
  • Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays
  • Must have and maintain a valid U.S. driver’s license with a clean driving record
  • Evidence-based principles of teaching and learning, Vision, Value, Culture.
  • Remain professional, logical and level-headed in all situations, especially stressful situations.
  • Vigilant and aware of surroundings and circumstances and be present in the moment to recognize and act upon anything unsafe.
  • Timeline focused with a high degree of calm urgency.
  • Teamwork, communication, written and oral, leadership problem solver.
  • Articulate and polished both verbally and visually.
  • Knowledge of computer systems such as Google Business, Microsoft Office
  • Must be able to parallel park Customer vehicles as needed
  • Must pass a pre-employment drug test
  • Ability to operate both automatic and manual transmission vehicles
  • Ability to lift up to 75 pounds and handle luggage safely
  • Able to perform intermittent physical activity including: Bending, reaching, lifting, climbing stairs
  • Prolonged standing and walking long distances
  • Must be able to work in indoor and outdoor environments including hot, cold, or wet weather conditions
  • Must participate in alcohol screenings per DOT and federal/local regulations

Nice To Haves

  • Skills, Licenses, & Certifications: Must possess a valid Driver’s License for operating ground support equipment and customer vehicles.

Responsibilities

  • Driving, parking, and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure, as assigned
  • Ensure the coordination and execution of the daily valet operations
  • Oversee valet Crewmembers and coordinate the daily responsibilities of valets
  • Assist in administrative duties such as scheduling, inventory, and ordering of valet supplies
  • Coordinate with Leadership to ensure any issues or difficulties are promptly communicated to appropriate parties
  • Train new valets, and train existing valets on new or updated valet procedures, policies, and usage of the TEZ valet system
  • Ensure the JSX customer experience is carried through to the valet process
  • Ensure the safe staging and operation of vehicles
  • Monitor and maintain the safety and security standards of the valet operation
  • Oversee Valet Incident Reporting to support Station Leadership and act as liaison with HQ resources, as necessary
  • Ensure the valet team actively follows valet policies and procedures
  • Mentor and guide the valet team

Benefits

  • Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month.
  • 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution.
  • Short-term and long-term disability coverage at no cost.
  • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
  • 401(k) match: 50% of your first 8%
  • Generous PTO: Take time to recharge with our flexible PTO plan.
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