Valet Parker

Marriott•Fernandina Beach, FL

About The Position

The Valet Parker welcomes guests and visitors, opens doors, assists with entering and leaving the property, and communicates parking procedures. The role monitors and directs guest and commercial vehicle traffic to support legal parking and efficient traffic flow. It provides directions and information about property amenities, services, hours, and local points of interest. The Valet Parker monitors the safety, security, and cleanliness of parking areas, reports hazards or security concerns, and maintains the security of vehicles and keys. The position follows company policies and safety procedures, reports accidents and unsafe conditions, completes required safety training and certifications, protects confidential information and company assets, and provides courteous service according to company standards. It requires professional communication, positive working relationships, teamwork, and compliance with quality standards. The employee may be asked to perform other reasonable duties as requested by supervisors.

Requirements

  • Valid driver’s license.
  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No related work experience is specified as the preferred qualification.
  • No supervisory experience is specified as the preferred qualification.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Open doors and assist guests and visitors entering and leaving the property.
  • Monitor and direct personal and commercial vehicle traffic, including guest vehicles, taxis, limousines, and buses, to ensure legal parking and smooth traffic flow.
  • Provide guests with directions and information about property amenities, services, operating hours, local attractions, and activities.
  • Monitor and maintain the safety, security, and cleanliness of parking areas and levels.
  • Report vehicles, safety hazards, unauthorized personnel, and potential security problems to a manager or supervisor.
  • Maintain the security of vehicles and vehicle keys.
  • Communicate parking procedures to guests and visitors.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Communicate clearly and professionally, answer telephones using appropriate etiquette, and develop positive working relationships.
  • Support the team in reaching common goals and comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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