Valet Parker

Marriott•Romulus, MI

About The Position

The Valet Parker welcomes guests and visitors, assists them as they enter and leave the property, and monitors vehicle traffic to support safe, legal parking and an efficient flow. The role provides directions and information about property amenities, services, operating hours, and local attractions, while communicating parking procedures and safeguarding vehicles and keys. The position also helps maintain the safety, security, and cleanliness of parking areas; reports hazards, unauthorized personnel, and potential security issues; and follows company policies, safety procedures, confidentiality requirements, and quality standards. Associates provide courteous guest service, communicate professionally, work collaboratively, and perform other reasonable duties as requested by supervisors. The work may require standing, sitting, or walking for extended periods or an entire shift, and moving objects weighing up to 10 pounds without assistance.

Requirements

Valid driver’s license.
High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is listed as a preferred qualification.
No supervisory experience is listed as a preferred qualification.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience required.

Responsibilities

Open doors and assist guests and visitors entering and leaving the property.
Monitor and direct guest and commercial vehicle traffic, including taxis, limousines, and buses, to ensure legal parking and smooth traffic flow.
Provide directions and information about property amenities, services, hours of operation, local areas of interest, and activities.
Monitor and maintain the safety, security, and cleanliness of parking areas and levels.
Report vehicles or safety hazards, unauthorized personnel, and potential security problems to a manager or supervisor.
Maintain the security of vehicles and vehicle keys.
Communicate parking procedures to guests and visitors.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications; maintain confidentiality; and protect company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Use clear, professional language and appropriate telephone etiquette.
Develop positive working relationships and support the team in reaching common goals.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.