Valet Coordinator - Ft Myers, FL

Parking Management • Tallahassee, FL

14h • Onsite

About The Position

The Valet Coordinator leads daily valet operations and supports prompt, professional guest service at the Ft. Myers, Florida location. The role coordinates vehicle flow and team duties, welcomes guests, supports attendants during peak periods, and safely operates, parks, and retrieves guest vehicles as needed. The coordinator also trains and coaches team members, uses vehicle-tracking and point-of-sale systems, and ensures accurate vehicle inspections, damage documentation, parking locations, key storage, and shift reconciliation.

The position safeguards guest vehicles, keys, and property; handles guest concerns professionally; and assists with bell services and luggage storage as needed. It requires coordination with hotel staff, management, and teammates, monitoring team attendance and performance, and maintaining a clean, organized, and safe valet area. Work may involve standing and walking for extended periods, running as needed, working outdoors in varying weather, entering and exiting vehicles, and assisting guests with luggage weighing up to 50 pounds. Reasonable accommodations will be considered and provided as appropriate.

The advertised base pay is $13.50 per hour, plus tips. Full-time and part-time schedules are offered, including AM, PM, overnight, weekday, weekend, and holiday shifts. Employment is contingent upon successful completion of a background check after a conditional offer. Benefits are available after the applicable 11-month measurement period, subject to eligibility requirements and plan terms.

Requirements

• Valid driver's license and an acceptable driving record based on PMC's established driving standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service, communication, and team leadership skills.
• Ability to assign tasks, coach employees, and maintain service standards.
• Sound judgment and ability to resolve concerns calmly and professionally.
• Dependable, punctual, and accountable work habits.
• Ability to prioritize tasks and adapt to changing demands in a fast-paced environment.
• Comfort using vehicle-tracking technology and point-of-sale systems.
• Team leadership, coaching, and training skills.
• Customer service and guest-relations skills.
• Clear communication and interpersonal skills.
• Valet operations and traffic-flow coordination skills.
• Safe and confident vehicle operation.
• Task delegation and shift-coordination skills.
• Time management, organization, and prioritization skills.
• Attention to detail and accurate recordkeeping.
• Problem-solving and conflict-resolution skills.
• Teamwork and collaboration.
• Safety awareness and sound judgment.
• Composure and professionalism under pressure.
• Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather conditions, and safely enter and exit vehicles.
• May need to bend, reach, stoop, kneel, climb stairs, and lift and carry up to 50 pounds when assisting guests with luggage.
• Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

• Previous valet, parking, or hospitality experience.
• Previous supervisory or team lead experience.
• High school diploma or GED.

Responsibilities

• Lead daily valet operations, coordinate vehicle flow, and assign team duties to ensure prompt, professional service.
• Welcome guests and model friendly, attentive hospitality.
• Monitor vehicle retrieval times, adjust staffing assignments, and support attendants during peak periods.
• Safely operate, park, and retrieve guest vehicles as needed.
• Train and coach team members on service standards, vehicle handling, safety, and company procedures.
• Use vehicle-tracking technology and point-of-sale systems to track vehicles, process payments, and support shift reconciliation.
• Ensure vehicle inspections, damage documentation, parking locations, and key storage are accurate and secure.
• Safeguard guest vehicles, keys, and property while in PMC's care.
• Resolve guest concerns professionally and escalate issues to management when needed.
• Assist with bell services and luggage storage as needed.
• Coordinate with hotel staff, management, and teammates on service and shift handoffs.
• Monitor team attendance, appearance, and performance, and communicate concerns to management.
• Maintain a clean, organized, and safe valet area and promptly report incidents or hazards.

Benefits

• Opportunity to earn tips through a digital tipping experience.
• Access to a portion of earned wages before payday through Daily Pay.
• Training and development opportunities at every level, with opportunities for career growth and promotion from within.
• Benefits available after the applicable 11-month measurement period, in accordance with eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed