Valet/Bellman

BLUEWATER CASINO & RESORT • Parker, AZ

3d • Onsite

About The Position

Responsible for guest satisfaction through customer service. Assists guests with valet parking and/or luggage transport for hotel stay. Responsible for meeting BlueWater Resort & Casino expectations on guest service standards and completing assigned duties during all shifts.

Requirements

• High School diploma or GED equivalent, relevant experience may substitute for this requirement.
• Possession of valid driver’s license and excellent driving record, as verified by a Motor Vehicle Report, required.
• Must be able to drive all vehicle types.
• Must be knowledgeable of Parker and the surrounding area.
• Must have knowledge of BWRC events and promotions.
• All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
• Position requires for the ability to work with a team to provide exceptional guest service to all BlueWater Resort & Casino guests.

Responsibilities

• Makes eye contact, smiles and greets guests warmly and sincerely to BlueWater Resort & Casino.
• Performs and improves efficiency by properly assisting guests with luggage, providing information and providing guests with friendly, attentive service.
• Maximizes knowledge of property activities, room rates, room types, and events for guest awareness and satisfaction.
• Assists guests to and from guest room and public areas; secures luggage with proper tagging procedures.
• Provides proper security, safety, and emergency procedures and information as required for guests and fellow employees.
• Complies with BlueWater Resort & Casino rules and regulations.
• Complies with Federal, State, and Tribal laws.
• Works in a safe manner; complies with company and OSHA safety regulations.
• All other duties as assigned (non-gaming functions and issued gaming license permitting).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED