Valet Attendant - Myrtle Beach, SC

Parking Management•Myrtle Beach, SC

2d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The role creates a welcoming and professional first and last impression for guests by greeting them, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding to inquiries. Attendants are expected to operate vehicles carefully, follow company policies and safety procedures, and contribute to a seamless, high-quality guest experience in a fast-paced hospitality environment. The work involves standing, walking, and lifting up to 50 pounds for extended periods, often in varied weather. Attendants work indoors and outdoors, including on-site parking facilities, and may encounter noise, moving vehicles, and exposure to the elements. They collaborate with colleagues, vendors, and clients and may use computers, phones, and personal cell phones for work-related communication. A professional appearance, uniform, and grooming standards are required. The schedule may include nights, weekends, and holidays.

Requirements

High school diploma or GED.
A customer-service-oriented attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Flexibility to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures.
Follow safety protocols to protect personal safety and vehicle security.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond professionally to guest inquiries.
Comply with attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and foster a positive team environment.
Maintain regular attendance, follow company policies, arrive on time in full uniform, and meet grooming standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.