Valet Attendant Luxury Hotel
About The Position
Propark Mobility is hiring Valet Attendants for full-time and part-time opportunities at Pier Sixty-Six in Fort Lauderdale, Florida. The luxury valet attendant provides customer service to hotel guests, residents, and restaurant visitors by safely parking and retrieving vehicles and creating a welcoming, professional experience while following company and hotel policies. The role requires prior customer service experience in a luxury hotel environment and a valid driver’s license held for at least two years. The position pays $16.00–$18.00 per hour plus cash tips, which are based on performance and customer interactions. AM and PM shifts are listed. Applications are accepted until the position is closed.
Requirements
- High school diploma or GED.
- Previous customer service experience in a luxury environment is required; the posting specifies luxury hotel customer service experience.
- At least 18 years old.
- Valid driver's license and at least two years of driving experience.
- Maintain an acceptable motor vehicle record.
- Energetic and outgoing, and able to stand, run, and carry items weighing up to 50 pounds when needed.
- Strong written and spoken communication skills and a friendly, professional approach.
- Able to work in a fast-paced environment and help resolve customer issues positively and professionally.
- Prior experience is required; applicants without previous experience are asked not to apply.
Nice To Haves
- At least two years of valet parking experience.
- At least two years of customer service experience.
- Ability to drive a manual transmission.
Responsibilities
- Greet guests cheerfully and thank them sincerely when they leave.
- Park and retrieve guest vehicles safely and promptly.
- Explain parking rates and instruct guests on retrieving self-park vehicles.
- Inspect each vehicle before taking possession and follow company guidelines.
- Maintain the company uniform and a professional appearance and demeanor.
- Resolve customer issues positively and helpfully while remaining calm in a fast-paced environment.
- Provide high-level service to luxury hotel guests and residents, aiming to make a positive impression during every interaction.
- Follow attendance policies, arrive on time, follow uniform rules and protocols, and adapt to instructions and unexpected changes.
- Perform vehicle inspections and drive and park vehicles safely.
- Assist with items or luggage weighing up to 50 pounds when needed.
- Complete small cleaning or maintenance tasks and special projects as requested by local management or supervisors.
- Perform other duties as assigned based on operational needs.
Benefits
- Opportunities for career growth and internal promotion.
- Access to an on-site cafeteria.
- Laundered uniforms provided on site.
- Free parking while working at assigned Propark locations.
- Flexible scheduling and attendance.
- Paid holidays and wellness.
- Free, confidential employee assistance program available to employees and their families 24/7.
- For full-time employees: paid vacation and an additional day off on their birthday.
- For full-time employees: benefits package including medical, dental, vision, and eight supplemental insurance plans, including pet insurance.
- Cash tips in addition to hourly pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
