Luxury Hotel Valet
About The Position
SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ operates a large parking network across North America and Europe and is focused on creating convenient mobility experiences. The Luxury Hotel Valet safely parks customer vehicles and provides courteous, helpful service. The role involves inspecting vehicles, explaining valet rates, following traffic laws, and helping customers with their transportation experience. Valets are expected to communicate professionally, arrive on time in a clean uniform, and report safety issues and unusual occurrences to management.
Requirements
- Valid state driver’s license with current address and an acceptable driving record.
- Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
- Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
- Ability to read, write, add, and subtract U.S. currency, and understand instructions, short emails, and memos.
- Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
- Ability to stand and walk regularly and use hands to handle cash and equipment.
- Ability to occasionally sit, climb or balance, and lift or move up to 25 pounds.
Nice To Haves
- Ability to safely drive a vehicle with a manual transmission.
Responsibilities
- Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
- Inspect each vehicle before parking it safely and note any findings.
- Explain valet rates to customers.
- Observe traffic laws and safe driving practices.
- Report accidents, safety hazards, unusual occurrences, and policy violations to management.
- Use knowledge of local streets, landmarks, and freeways to support customers’ transportation experience.
- Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
- Assist management with additional duties as assigned.
Benefits
- Medical, dental, and vision plans.
- Flexible spending accounts.
- Long- and short-term disability insurance.
- Life insurance.
- Accident insurance.
- 401(k).
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
