Valet Attendant-(New Valley Hospital)
About The Position
The Valet Attendant (Guest Service Associate) provides attentive, friendly, and efficient hospitality services to guests. The role parks and retrieves guest vehicles safely and promptly, assists with luggage and bell services as needed, and helps guests with directions, transportation, reservations, facility information, and other inquiries. The attendant explains parking rates and retrieval procedures, manages vehicle claim checks and keys, maintains accurate valet and vehicle records, and collects parking revenue when needed. The work schedule requires open availability. Most work is performed outdoors for extended periods, potentially for the entire shift, in conditions that may include extreme heat or cold. Travel of up to 5% may be required.
Requirements
- High school diploma or GED.
- Valid driver’s license for the state of application or within a commutable distance from that state, as applicable.
- One month of related experience and/or training, or an equivalent combination of education and experience.
- Knowledge of principles and processes for providing customer and personal services.
- Ability to read and write standard English, understand simple instructions and correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
- Ability to perform basic arithmetic, including calculations involving American currency, and understand 24-hour and military time systems and rates applicable to elapsed time.
- Ability to perform the physical demands of the role, including extended sitting or standing, walking, handling objects, climbing stairs, and lifting or moving items.
- Ability to perform parallel parking.
Nice To Haves
- Ability to operate a manual transmission is highly desirable.
Responsibilities
- Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests within five feet and use their last names.
- Welcome guests using the salutation of the day, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
- Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; and open vehicle and hotel doors for guests.
- Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions; deliver requested messages, items, and amenities; and shuttle guests to approved locations.
- Explain parking rates and vehicle retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
- Complete and maintain valet ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record the vehicle location on key tags after parking.
- Calculate and collect revenue for vehicles when needed.
Benefits
- Accident insurance enrollment
- Critical illness insurance enrollment
- Hospital indemnity insurance enrollment
- Telemedicine benefits enrollment
- 401(k) retirement savings plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
