Valet Attendant-(New Valley Hospital)

Towne Park • Paramus, NJ

1d

About The Position

The Valet Attendant, described in the posting as a Guest Service Associate, provides attentive, friendly, and efficient hospitality services. The role parks and retrieves guest vehicles safely and promptly, assists guests with luggage and bell services when needed, and supports guests during arrival and departure.

The attendant welcomes and assists guests, answers questions about the facility and nearby attractions, provides directions and other requested information, delivers messages or amenities, and may shuttle guests to approved destinations. The role also explains parking rates and retrieval procedures, manages claim checks and vehicle keys, maintains valet and vehicle records, and collects parking revenue when needed.

The work is performed primarily outdoors, potentially for the full shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required. The schedule requires open availability.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state where applying, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic, including calculations involving American currency, and understand 24-hour time and rates based on elapsed time.
• Ability to perform parallel parking.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and use their last names during interactions.
• Use the appropriate salutation, welcome guests, follow Towne Park phone etiquette, and remain in designated areas when not completing other tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to approved locations when applicable.
• Explain parking rates and vehicle retrieval procedures; issue claim checks after receiving vehicle keys and collect claim checks before returning keys.
• Complete and maintain valet ticket information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; record vehicle locations on key tags after parking.
• Calculate and collect revenue for vehicles when needed.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; benefits may be subject to plan terms and change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED