Valet Attendant - Scottsdale, AZ

Parking Management Company•Scottsdale, AZ

3h•$12 - $12•Onsite

About The Position

Parking Management Company is hiring a Valet Attendant to provide safe, courteous, and efficient valet services in a hospitality environment. The attendant is often the first and last point of contact for guests and is expected to create a welcoming, professional experience while safely parking and retrieving vehicles, protecting vehicle security, managing traffic flow, and responding to guest inquiries. The position involves inspecting vehicles for damage, recording parking locations on claim tickets, following proper key-handling and safety procedures, maintaining clean and orderly valet areas, and complying with attendance, timekeeping, and tip-reporting policies. Attendants are expected to work effectively with colleagues, handle challenging situations professionally, arrive on time in uniform and properly groomed, and complete required meetings and training. Other duties may be assigned to support changing operational needs. Work takes place indoors and outdoors, including on-site parking facilities and corporate settings. The role involves collaboration with colleagues, vendors, and clients; use of computers and phones; and work in potentially noisy environments with moving vehicles and exposure to weather. Employees may be required to use a personal cell phone for work communications and applications, with reimbursement handled according to company policy. The role requires standing, walking, and lifting up to 50 pounds for extended periods, and flexibility to work nights, weekends, and holidays. Compensation is hourly pay plus tips. The posting states valets can average $13.00–$20.00+ per hour after base pay and tips combined, with rates varying by market and tips depending on service performance and customer interactions. The role is non-exempt and eligible for overtime as applicable. The posting lists benefits including medical, dental, and vision insurance and a 401(k), subject to eligibility, as well as supplemental insurance, bonus opportunities, leadership development, paid time off, paid training, tuition assistance, and employee discounts.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain a professional appearance and comply with uniform and grooming standards.
Follow instructions, work schedules, company policies, safety procedures, and timekeeping requirements.
Communicate professionally, listen actively, adapt to changing work environments, and handle unexpected situations with flexibility and professionalism.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
Inspect vehicles for damage and document parking locations on claim tickets.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond to guest inquiries professionally.
Deliver courteous, personalized guest service and resolve challenging situations promptly and professionally.
Keep valet areas clean, organized, and presentable.
Follow company attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Arrive on time, in full uniform, and properly groomed before clocking in; maintain regular attendance and follow company policies.
Support colleagues and contribute to a positive team environment.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use a personal cell phone for work-related communication or work applications if required, subject to company reimbursement policy.