Valet Attendant - Camp Verde, AZ

Parking Management Company•Camp Verde, AZ

13h•$12 - $12•Onsite

About The Position

Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services while protecting guest vehicles. The attendant greets guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds to guest inquiries professionally. The role represents the guest’s first and last impression and requires a polished, service-oriented presence, clear communication, attention to detail, and the ability to work in a fast-paced hospitality environment. The attendant safely parks and retrieves vehicles, follows key-handling and other safety procedures, inspects vehicles for damage, and records parking locations on claim tickets. The position also includes maintaining clean and organized valet areas, complying with attendance and timekeeping policies, reporting tips accurately, attending staff meetings, and completing training. The role may involve using a personal cell phone for work communications or applications, with reimbursement governed by company policy. The position is classified as non-exempt and offers hourly pay plus tips. The posting states that valets can average $13.00–$20.00+ per hour including base pay and tips, with rates varying by market and tips depending on service performance and customer interactions. The schedule may be full-time or part-time. Work occurs indoors and outdoors, including on-site parking facilities, and may involve varied weather, noise, moving vehicles, and exposure to the elements. Nights, weekends, and holidays are required. Employees must stand, walk, and lift up to 50 pounds for extended periods and meet uniform and grooming standards.

Requirements

High school diploma or GED.
A customer-service attitude and willing, helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Ability to communicate professionally, listen actively, and provide personalized guest assistance.
Ability to follow policies and procedures, adapt to changing environments, manage competing demands, and handle unexpected situations professionally.
Dependability in following instructions, maintaining work schedules, and completing tasks on time.
Ability to adhere to safety procedures, take appropriate action, report unsafe conditions, and properly use and maintain equipment.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
Conduct vehicle damage inspections and document vehicle parking locations on claim tickets.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and address guest inquiries professionally.
Deliver courteous, high-quality guest service and handle challenging situations or problems promptly and professionally.
Support a positive team environment and assist colleagues as needed.
Follow company policies, attendance and timekeeping procedures; clock in and out for shifts and breaks and accurately report tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed before clocking in, and maintain regular attendance and PMC standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use a personal cell phone for work-related communications or applications if required, subject to the company’s reimbursement policy.
Report unsafe conditions and properly use and maintain equipment.