Valet Attendant - Valet & Motor Services (Full Time) - 8067

Marshall Health Network•Huntington, WV
•Onsite

About The Position

St. Mary's Medical Center is seeking a Valet Attendant who possesses a positive attitude, excellent customer service skills, and the care and empathy necessary in a hospital setting. The Valet Attendant safely, courteously, and efficiently handles the parking needs of patients, visitors, physicians, and volunteers. This role is responsible for assisting guests in a timely manner and managing valet tracking and data needs. The attendant will assist guests in and out of their vehicles, including with assistive devices like wheelchairs. Valet Attendants are expected to ensure the safety of patients, visitors, and employees within the valet area and must be able to handle difficult customer service issues. In the event of a disaster or threat to the hospital, this position will convert to a security role. The attendant must be able to complete required reports legibly, accurately, and timely, and report on acts of vandalism or accidents involving valet-parked vehicles. Additionally, the attendant will prohibit smoking in the valet service area and direct guests to designated smoking areas.

Requirements

  • High school diploma or equivalent.
  • Possess a valid Operator's License with a clean criminal and motor vehicle record.
  • Must meet hospital insurance carrier requirements.
  • Up to 1 year experience required.

Nice To Haves

  • 1-2 years of position-related experience preferred.

Responsibilities

  • Safely, courteously, and efficiently handles the parking needs of patients, visitors, physicians, and volunteers.
  • Assist guests in a timely manner.
  • Manage valet tracking and data needs.
  • Assist guests in and out of their vehicles, including with assistive devices like wheelchairs.
  • Ensure the safety of patients, visitors, and employees within the valet area.
  • Handle difficult customer service issues.
  • Convert to a security role in the event of a disaster or threat to the hospital.
  • Complete required reports legibly, accurately, and timely.
  • Report and complete reports relevant to acts of vandalism or accidents involving valet-parked vehicles.
  • Prohibit smoking at the valet service area and direct guests to designated smoking areas.
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