Valet Attendant - Little Rock, AR
About The Position
The Valet Attendant provides courteous, efficient, and safe valet service while protecting guest vehicles and delivering a welcoming, professional hospitality experience. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, answering guest inquiries, and following company policies and safety procedures. Valets are expected to communicate clearly, work quickly, maintain a polished appearance, and contribute to a positive team environment. Work occurs indoors and outdoors, including on-site parking facilities, and may involve varied weather, noise, moving vehicles, and exposure to the elements. The role may require use of a personal cell phone for work-related communication and applications, with reimbursement handled under company policy.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Follow instructions, maintain work schedules, complete tasks on time, and adhere to safety procedures.
- Maintain professional appearance and comply with uniform and grooming standards.
Nice To Haves
- Customer service experience.
Responsibilities
- Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
- Greet guests and assist with vehicle drop-off and retrieval, traffic flow, and guest inquiries.
- Inspect vehicles for damage and document parking locations on claim tickets.
- Handle challenging situations professionally and resolve problems promptly.
- Support colleagues and foster a positive team environment.
- Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
- Keep valet areas clean, organized, and presentable.
- Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and uphold company standards.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and changing business needs.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
