About The Position

AAA Parking is hiring an on-call Valet Attendant to provide a welcoming, professional guest experience at partner hotels and events in the Atlanta area. The role involves greeting guests, assisting with doors, coats, luggage, and special needs, sharing information about hotel amenities and local attractions, and safely parking and retrieving vehicles. Attendants also maintain accurate valet tickets, check vehicles for damage, secure keys, keep the valet area clean and safe, and coordinate with hotel staff and teammates. The position is listed at $14.00 per hour plus tips. The shift is 3:00 p.m. to 11:30 p.m., with days varying according to location needs. Locations and partners include KSU graduations and events, Hyatt Regency Downtown Hotel, Loews Midtown Hotel, Hotel at the Avalon in Alpharetta, Westin Hotel in Duluth, and Atlanta airport hotels. AAA Parking is described as a family-operated parking industry company with more than 65 years of experience.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic-transmission vehicles; manual-transmission ability is preferred.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliability, dependability, punctuality, and good attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles.

Responsibilities

  • Greet and welcome arriving and departing guests warmly.
  • Answer guest questions clearly and professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and check vehicles for damage.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized, and handle vehicles and guest property responsibly.
  • Maintain a clean, polished, professional appearance.
  • Keep the valet area clean, organized, safe, and inviting; conduct routine inspections of the area and equipment.
  • Represent AAA Parking and its hotel partners professionally.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates.
  • Support teammates during busy periods, special events, and peak arrival times.
  • Follow safety procedures and promptly report accidents, injuries, vehicle damage, and other incidents to a supervisor.

Benefits

  • Tips in addition to the stated hourly wage.
  • Opportunity to earn extra money in a hospitality environment.
  • Opportunity to build customer service experience and meet new people.
  • Work alongside hotel teams at partner locations.
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