Valet Attendant/Bell Person @ Harrah

12 Oaks Parking•Murphy, NC

4d•Onsite

About The Position

12 Oaks Parking is seeking customer-service-focused valet attendants and bell persons at its property in Cherokee, NC. The company provides first-class parking and guest services, with valet service available seven days a week. The role includes valet parking duties, bell services, and other duties as assigned. Shifts include days, nights, weekends, and holidays, with schedules of 7:00 a.m.–3:00 p.m. at $10.00 per hour plus tips, and 3:00 p.m.–11:00 p.m. or 11:00 p.m.–7:00 a.m. at $14.00 per hour plus tips. Applicants must pass pre-employment testing, including a background check and motor vehicle record review. 12 Oaks is an equal opportunity employer and does not discriminate on the listed protected grounds.

Requirements

Must have a valid driver's license and a clean motor vehicle record.
Must be at least 18 years of age.
Must be able to drive a stick-shift vehicle.
Must be able to lift 75 pounds.
Must be able to run and stand for up to 10 hours per day.
Must be able to work outside in extreme weather conditions.
Must be friendly with guests and other employees.
Must submit to and pass pre-employment testing, including a background check and motor vehicle record review.

Responsibilities

Drive vehicles to and from the valet drop-off area, park them safely, and secure them.
Greet customers and guests.
Maintain the valet area's appearance, safety, and cleanliness, and keep parking areas orderly.
Maintain a professional appearance.
Maintain a positive, welcoming attitude when interacting with guests.
Greet guests and escort them to their rooms.
Assist guests with luggage when they arrive or depart and provide an appropriate luggage ticket.
Maintain proper records of deliveries and pick-ups.
Work collaboratively with the hotel and valet team to provide curbside service, including assistance with luggage and packages.
Provide directional information related to driving and the hotel.
Build relationships with guests through ongoing interactions.
Answer guests’ questions, seek clarification or answers when needed, and follow up with guests.
Perform ancillary duties and other duties as assigned.
Maintain the professional appearance of yourself, your uniform, and your work area while on duty.
Accept constructive criticism.