Vaccines Account Manager

GSK•Memphis, TN
•Onsite

About The Position

The Vaccine Account Manager (VAM) leads GSK’s relationships with complex health systems, medical groups, and Federally Qualified Health Centers. The VAM engages executive stakeholders to align customer priorities with solutions that expand vaccine access, improve immunization outcomes, and drive sustainable growth. As the account lead, the VAM turns insights into focused plans, navigates contracting and formulary pathways, mobilizes matrix partners, and delivers measurable results. This is a field-based U.S. role covering a territory that includes, but is not limited to, Memphis, Northeast Arkansas, West Tennessee, and North Mississippi. It requires regular in-person customer engagement and travel of up to 40%, based on territory needs. The position is not remote or hybrid, and relocation assistance is not provided.

Requirements

  • Bachelor’s degree from an accredited institution.
  • At least five years of combined pharmaceutical sales, marketing, payer, market access, or business development experience.
  • Vaccine sales experience.
  • Valid driver’s license and ability to meet field-travel requirements.
  • Executive customer engagement and influence.
  • Strategic account planning and execution.
  • Business and analytical acumen.
  • Matrix leadership and collaboration.
  • Consultative selling and negotiation.
  • Account management, cross-functional work, data-to-insights, digital fluency, omnichannel, and scientific literacy.

Nice To Haves

  • Advanced degree in business, public health, hospital administration, or a related discipline.
  • Deep knowledge of healthcare contracting, health-system economics, organizational structures, and formulary processes.
  • Success engaging executive stakeholders and leading complex accounts in integrated, matrixed healthcare environments.
  • Strong knowledge of vaccines, immunization guidelines, customer segments, and competitive portfolios.

Responsibilities

  • Build trusted partnerships with senior decision makers across priority health systems, public health organizations, medical groups, and FQHCs.
  • Develop insight-led account plans encompassing stakeholder maps, decision pathways, budget cycles, formulary timelines, and business reviews.
  • Advance vaccine access, policy, protocol, stocking, activation, and pull-through by navigating clinical, operational, and financial structures.
  • Deliver sales, volume, market share, immunization, contract, and other defined account and territory objectives.
  • Lead consultative engagements that position vaccination as a high-value clinical and public health intervention.
  • Use analytics and customer intelligence to prioritize opportunities and partner on coverage, reimbursement, and contracting solutions.
  • Orchestrate Sales, Medical Affairs, Marketing, Market Access, Contracting, and field resources around one account strategy.
  • Guide local execution, enable vaccination pathways across channels, and provide actionable insights to field and headquarters leaders.
  • Maintain expertise in vaccines, disease states, immunization guidelines, quality measures, and the competitive environment.
  • Support compliant, evidence-based customer education and maintain accurate records, training, and certification.

Benefits

  • GSK offers a comprehensive benefits program to U.S. employees; details are available in the GSK US Benefits Summary.
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