Vacation Sales Coordinator

Hyatt Vacation Ownership•Town and Country, WA

About The Position

The Vacation Sales Coordinator supports in-house marketing by scheduling sales presentations, managing customer expectations, and helping provide Owners and guests with memorable vacation experiences. The role focuses on meeting sales presentation and volume production goals while maintaining guest loyalty and delivering a high level of service. The coordinator welcomes and assists guests, works professionally with colleagues, and follows company policies and safety procedures. This is a full-time position scheduled five days per week. Candidates must be available to work weekends, holidays, and various shifts. Pay is $16.50 per hour plus commission and bonuses, with up to $450 per week in additional training pay during the first 10 weeks only. Additional terms and conditions apply to the sign-on bonus. The position may require background and drug screening in accordance with state and local requirements.

Requirements

  • Must be highly motivated.
  • Must have sales or customer service experience.
  • Must enjoy interacting with guests in person or by phone.
  • Must be available to work various shifts, holidays, and weekends.
  • Must be able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
  • Must be able to stand, sit, or walk for an extended period of time.

Nice To Haves

  • Concierge experience preferred.
  • Sales experience preferred.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide service that exceeds budgeted sales presentation and volume production goals.
  • Ensure Owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests, anticipate their needs, and address them.
  • Interact professionally and promptly with colleagues and guests.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, vision, and 401(k) opportunities.
  • Travel discounts.
  • Credit Union Membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
  • Sign-on bonus (additional terms and conditions apply).
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