Vacation Sales Concierge

Marriott Vacations WorldwideVista, CA
Onsite

About The Position

The Vacation Sales Concierge position pays a base wage of $18.00 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $38,900 and $107,900. The role involves assisting in providing Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. The company makes vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

Requirements

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work various shifts, holidays, and weekends.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Nice To Haves

  • Concierge, and/or sales experience preferred.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Benefits

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Medical/Dental/Vision Insurance (HSA & FSA available)
  • Paid Time Off
  • Paid Sick Leave per Colorado law
  • Paid Holidays/Paid Floating Personal Days
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Group Life/Disability Insurance
  • Employee Assistance Program
  • Travel Discounts, including a family and friends’ rate

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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