Vacation Sales Concierge Future Opportunities

Marriott Vacations Worldwide • Newport Beach, CA

9d • $65,000 - $130,000

About The Position

The Vacation Sales Concierge schedules sales presentations and manages customer expectations while providing a high level of service to exceed sales presentation and volume production goals. The role ensures Owners and guests attending presentations meet eligibility requirements and are open to learning about the company’s products and services. It uses persuasive techniques to maximize revenue while maintaining guest loyalty.

The position also focuses on guest experience and company standards: welcoming and greeting guests, anticipating and addressing their needs, interacting professionally and promptly with guests and colleagues, contributing to team goals, and following company policies and safety procedures. Compensation is $16.90 per hour plus commissions, with potential annual earnings stated as $65,000 to $130,000. Full availability, including evenings, weekends, and holidays, is part of the schedule.

Requirements

• Be highly motivated.
• Have sales or customer service experience.
• Enjoy interacting with guests in person or by phone.
• Be available to work various shifts, holidays, and weekends.
• Be able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
• The position may require background and drug screening in accordance with state and local requirements.

Nice To Haves

• Concierge experience.
• Sales experience.

Responsibilities

• Schedule sales presentations and manage customer expectations.
• Provide a high level of service to exceed budgeted sales presentation and volume production goals.
• Ensure Owners and guests attending a sales presentation meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests, anticipate their needs, and address those needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Uncapped earning potential through wages, monthly incentives, annual bonuses, and contests.
• Medical, dental, and vision opportunities.
• 401(k) opportunities.
• Travel discounts.
• Credit Union Membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed