Fully Remote | Vacation Planning Support Representative

Destination Careers•Atlanta, GA
•Remote

About The Position

We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote, entry-level role supports the vacation planning process from initial inquiry through confirmed reservations. No prior travel industry experience is required; structured training and ongoing mentorship are provided. The position is well suited for individuals exploring the travel industry for the first time, career changers seeking a flexible remote role, or professionals who enjoy helping others plan meaningful experiences.

Requirements

  • Strong written and verbal communication skills.
  • Comfort using online systems and digital platforms.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage responsibilities in a remote setting.

Nice To Haves

  • Customer service, hospitality, or administrative experience is beneficial but not required.
  • Interest in entering the travel industry or helping others plan travel experiences.

Responsibilities

  • Assist clients with researching destinations, resorts, cruises, and vacation packages.
  • Support clients during the reservation and confirmation process.
  • Communicate travel details, timelines, and requirements clearly to clients.
  • Review booking information for accuracy and completeness.
  • Maintain organized records of client preferences and itineraries.
  • Provide follow-up support before and after travel.

Benefits

  • Structured onboarding and training program.
  • Access to travel booking platforms and supplier resources.
  • Flexible remote work environment.
  • Supportive and collaborative team culture.
  • Ongoing mentorship.
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