Veterans Affairs (VA) Specialist - Visiting Angels

Visiting Angels•Plano, TX

5d•Onsite

About The Position

Visiting Angels is seeking an experienced VA Community Outreach & Benefits Specialist to grow its veteran program. This role involves building strong relationships with the Department of Veterans Affairs (VA), community partners, and veteran organizations, while assisting veterans and their families in navigating the benefits they have earned. The ideal candidate understands the VA system, enjoys networking, and is passionate about serving veterans. The VA Community Outreach & Benefits Specialist is responsible for developing referral relationships, educating veterans and their families about available VA home care benefits, assisting with the referral process, and increasing awareness of Visiting Angels within the veteran community.

Requirements

Minimum of 2 years of experience working with the Department of Veterans Affairs, veteran services, healthcare, or home care.
Strong knowledge of: VA Community Care, Aid & Attendance, Homemaker/Home Health Aide Program, Respite Care, Veteran eligibility requirements, VA referral and authorization processes.
Proven experience educating veterans and families about available benefits.
Excellent communication, presentation, and relationship-building skills.
Self-motivated with the ability to work independently.
Strong organizational and time-management skills.
Valid driver’s license and reliable transportation.

Nice To Haves

Existing relationships with the North Texas VA system or local veteran organizations.
Experience in home care, hospice, healthcare marketing, case management, or senior services.
Bachelor’s degree or equivalent professional experience.

Responsibilities

Develop and maintain relationships with VA Social Workers, Community Care staff, Primary Care Teams, discharge planners, and other VA personnel.
Build partnerships with Veteran Service Organizations (VSOs), VFWs, American Legion posts, county Veteran Service Officers, senior centers, hospitals, rehabilitation facilities, and healthcare professionals.
Educate veterans and their families on VA home care programs, including: VA Community Care, Aid & Attendance Pension Benefit, Homemaker/Home Health Aide (H/HHA) Program, Respite Care, and Caregiver Support Programs.
Guide veterans and their families through the VA referral and authorization process.
Conduct community presentations, networking events, health fairs, and veteran outreach activities.
Work closely with the Visiting Angels team to ensure timely admissions and exceptional client care.
Track referral activity and maintain accurate documentation.
Represent Visiting Angels with professionalism, compassion, and integrity throughout the community.