UX Researcher (Hardware)

TEKsystems • Durham, NC

21d • $60 - $65 • Hybrid

About The Position

The UX Researcher will join a team exploring future computing experiences and help guide innovation across a broad ecosystem of products and services. The role supports research into how emerging technologies can create value through new interactions, capabilities, and experiences. Initial work will focus on advanced voice interactions, AI-enhanced experiences, contextual computing, intelligent sensing technologies, and other future-facing concepts. The researcher will partner with designers, product teams, engineers, and stakeholders to evaluate concepts, identify opportunities, and generate insights that influence product direction.

This role focuses on broader user needs, innovation opportunities, and the ways emerging technologies can enhance the overall user experience, rather than traditional usability testing, feature validation, or A/B testing. The researcher will be an embedded partner to design teams, adapting research approaches to evolving business and product questions and contributing throughout the innovation process. The position is a contract role based in Morrisville, North Carolina, and is hybrid. Candidates must be local to Morrisville; C2C arrangements are not accepted.

Requirements

• At least 5 years of UX Research experience.
• Bachelor's degree in Human-Computer Interaction, Psychology, Human Factors, Anthropology, Design Research, or a related field.
• Strong portfolio demonstrating research process, methodology selection, synthesis, and business impact.
• Experience influencing product strategy and design direction through research.
• Ability to work independently while managing multiple projects and stakeholders.
• Excellent written, verbal, and presentation skills.
• Must be local to Morrisville.
• C2C arrangements are not accepted.

Nice To Haves

• Experience supporting hardware, software, AI, or emerging technology initiatives.
• Familiarity with innovation, concept testing, or future-state product development.

Responsibilities

• Conduct exploratory, evaluative, and mixed-methods research focused on future user experiences.
• Identify unmet user needs, behavioral patterns, and areas of opportunity.
• Partner with designers to frame research questions and inform concept development.
• Evaluate early-stage concepts and emerging technology experiences.
• Investigate user perceptions and adoption behaviors related to AI-enabled and voice-driven experiences.
• Synthesize research findings into actionable recommendations for stakeholders.
• Communicate insights through compelling storytelling and strategic recommendations.
• Collaborate with cross-functional teams across design, product, engineering, and research.
• Contribute to innovation initiatives where goals, opportunities, and solutions may not yet be fully defined.

Benefits

• Medical, dental, and vision coverage (eligibility requirements apply).
• Critical Illness, Accident, and Hospital coverage (eligibility requirements apply).
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available (eligibility requirements apply).
• Voluntary Life and AD&D insurance for the employee and dependents (eligibility requirements apply).
• Short- and long-term disability (eligibility requirements apply).
• Health Spending Account (HSA) (eligibility requirements apply).
• Transportation benefits (eligibility requirements apply).
• Employee Assistance Program (eligibility requirements apply).
• Time off/leave, including PTO, vacation, or sick leave (eligibility requirements apply).

What This Job Offers

• Career Level: Senior