UX Researcher (II)-#26-26674

USTech Solutions • Mountain View, CA

17d

About The Position

The Learning Frontiers UX Research Associate (UXRA) will help lead and manage student engagement programs, including student panels, co-design sessions, and empathy-building events. The role will synthesize research findings and translate them into actionable insights to inform product development, and communicate findings to diverse audiences.

The UXRA will plan, conduct, and analyze user studies; manage student engagement programs and advisory boards; and design and facilitate empathy-building programs. The role also involves coordinating with cross-functional partners, collaborating with UX Researchers and team stakeholders to define research projects, and applying qualitative research methods to inform product design and development.

Requirements

• At least 2 years of relevant industry experience, including integrating user research into product design.
• Experience with a range of qualitative research methods and analysis techniques.
• Experience working with and managing research vendors.
• Excellent communication and project management skills.
• Strong attention to detail and ability to work independently across a variety of tasks.
• Ability to synthesize research findings and communicate insights effectively through appropriate formats.
• Completed B.A./B.S. or an M.A./M.S./Ph.D. in progress or completed in Human Factors, Human-Computer Interaction (HCI), Psychology, Computer Science, Social Science, or another field emphasizing human behavior.

Nice To Haves

• Experience developing educational products.

Responsibilities

• Lead or assist in planning, conducting, and analyzing user studies, including in-person and remote usability studies, focus groups, and interviews.
• Manage and maintain student engagement programs and advisory boards.
• Design and facilitate empathy-building programs, including participatory co-design workshops and onsite focus groups.
• Clearly communicate research agendas and coordinate with cross-functional partners.
• Communicate and present research findings to diverse audiences through written reports and oral presentations.
• Collaborate with UX Researchers and team stakeholders to define research projects, objectives, and requirements.
• Apply qualitative research methods and analysis techniques to generate actionable insights that inform product design and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level