UX Researcher (Temp-6 month)

Match Group

2d•$40 - $60•Remote

About The Position

Match is hiring a mixed methods User Researcher (UXR) to drive research efforts across the dating and social connections space. In this position, you will partner with leadership, product managers, and designers using a variety of quantitative and qualitative research methods to identify new opportunities to improve the dating journey, validate product solutions, and help us understand the "why" behind the trends we see within our analytics data. Affinity is a division of Match Group that is home to online dating apps like BLK, Chispa, and Upward where singles can connect based on what they have in common. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. This is a six-month temporary position with the option to work remotely.

Requirements

At least 1+ years of experience conducting user research in a product environment (B2C or B2B)
Experience conducting user interviews and usability testing (moderated and/or unmoderated).
Experience creating surveys and analyzing the results to determine user attitudes and behaviors
Excellent communication and storytelling skills to share research to all audiences from designers to executive level stakeholders.
Comfortable in a fast-paced, growth-oriented environment

Nice To Haves

Excited to play a key role in improving dating for a number of different user segments with unique needs.
Empathetic and curious — able to investigate complex and very human problems with minimal bias and ego
Have a strong analytical orientation and curiosity about research and its implications
Creative and flexible in your approach to answering questions
Passionate about conducting mixed methods research to create a more complete picture of the problem space

Responsibilities

Conduct research initiatives that drive our brands towards making dating enjoyable and rewarding for singles, using rigorous qualitative and quantitative research methods.
Foster a deep understanding of a variety of user segments for our Affinity apps in general.
Generate actionable insights to drive stakeholder decision making for a range of initiatives, including innovative new bets.
Communicate insights in compelling ways; bridge alignment across teams through written reports and in-person presentations.
Partner with Design and Product to make research an essential part of our practice and culture (i.e., creating documentation on best practices, advocacy of methods, partnering and mentoring on tests run by design or PMs).