UX / Product Designer

SCAN Health Insurance•Long Beach, CA

5d•$92,400 - $133,671•Hybrid

About The Position

The UX / Product Designer is responsible for using best-in-class design methodologies to translate user stories/requirements into elegant, intuitive designs, and working with their product and engineering partners to refine and deliver them as product features. This person must be highly engaged, proactive, extremely detail-oriented, and a collaborator with exceptional digital product/design and execution skills.

Requirements

Bachelor's degree in Design, User Experience, or related field
4+ years of experience as a UX or product designer working in a highly regulated, complex industry (e.g., insurance, health-tech, banking, fintech, etc.)
Excellent interpersonal, communication and leadership skills, with the ability to influence partner teams and direction
A user-focused mindset, ensuring that digital product development meets the needs and expectations of our users
A collaborative spirit, aligned with SCAN’s mission (Helping Seniors Live Healthy & Independent Lives) and values
Demonstrated experience working on and influencing cross-functional teams
Excellent written and verbal communication skills.
Ability to work and deliver multiple projects simultaneously on tight deadlines
Excellent organizational and project management skills
Technical expertise - Advanced analytical skills
Communication - Good communication and interpersonal skills

Nice To Haves

Experience in Medicare industry preferred

Responsibilities

Deliver thoughtful, effective, polished design deliverables, including generative & evaluative research, user flows, and lo/med/hi fidelity wireframes, and design metrics.
Contribute to the digital design vision, strategy and direction; collaborate with product and development to execute successfully
Work closely with insights (CXI, Data, etc.) and member-facing teams to understand constituents’ needs and behaviors, and effectively launch digital products, as well as partner with cross-functional teams to inform and influence business strategies through the consumer experience/digital lens
Maintain a relentless focus on driving business outcomes through extraordinary digital experiences – monitor and analyze digital product and experience performance, making data-driven decisions to optimize and improve them
Contribute to a culture of innovation, continuous improvement, and user-focused development
Participate in the digital experience prioritization process to help the design team focus on the most critical projects
Partner internally with stakeholders to resolve issues that arise throughout the implementation of products and services
Drive and operate in an agile, nimble manner with a sense of urgency; move with “enough” data/insights, foster a change/adaptive mindset culture of continuous improvement
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.