UX Designer

eClerxRaleigh, NC
$95,000 - $115,000Onsite

About The Position

eClerx is seeking a passionate and detail-oriented UX Designer to join our growing Product Design team. This role will support fast-paced product and engineering initiatives while helping maintain design systems, UX standards, and best practices across multiple applications and platforms. Reporting to the UX Lead, you will play a key role in bridging the gap between business, design, and technology. You will conduct user research, gather requirements, create design solutions, and collaborate closely with cross-functional teams to deliver exceptional user experiences. The ideal candidate is highly collaborative, user-focused, and comfortable working across multiple products and stakeholder groups.

Requirements

  • Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Human Factors, Design, or a related field.
  • 3+ years of professional UX design experience.
  • Strong ability to manage and prioritize work across multiple products, projects, and stakeholder groups.
  • Demonstrated ability to balance creative problem-solving with established UX standards and best practices.
  • Strong UX research, usability testing, and user interview experience.
  • Knowledge of accessibility standards and WCAG guidelines.
  • Excellent communication, presentation, and stakeholder management skills.
  • Entrepreneurial mindset with the ability to collaborate effectively across Product, Engineering, and Business teams.

Nice To Haves

  • Experience designing, building, and maintaining reusable design systems and component libraries in Figma.
  • Familiarity with responsive and enterprise application design patterns.
  • Basic front-end development knowledge, including HTML, CSS, and modern web technologies.
  • Experience working within Agile product development environments.
  • Exposure to enterprise software, financial services, fintech, or other complex business applications.

Responsibilities

  • Partner closely with Product Managers and business stakeholders to gather, understand, and translate requirements into user-centered solutions.
  • Design wireframes, mockups, and interactive prototypes to communicate design concepts and workflows.
  • Plan and execute usability testing sessions, analyze findings, and provide actionable recommendations.
  • Conduct user research and develop user personas to guide product and design decisions.
  • Map user journeys, identify pain points, and uncover opportunities to improve the overall user experience.
  • Present research findings, design recommendations, and UX solutions to stakeholders and project teams.
  • Collaborate closely with engineering teams to ensure design intent and user experience standards are successfully implemented.
  • Contribute to and maintain UX standards, design systems, and reusable design assets.
  • Support multiple products and initiatives while balancing competing priorities and stakeholder needs.
  • Perform additional duties and responsibilities as operational needs evolve.
  • Occasionally work outside standard business hours to support project milestones, releases, or critical business initiatives.
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