UX Designer

eClerx•Raleigh, NC

12h•$95,000 - $115,000•Onsite

About The Position

eClerx is seeking a passionate and detail-oriented UX Designer to join our growing Product Design team. This role will support fast-paced product and engineering initiatives while helping maintain design systems, UX standards, and best practices across multiple applications and platforms. Reporting to the UX Lead, you will play a key role in bridging the gap between business, design, and technology. You will conduct user research, gather requirements, create design solutions, and collaborate closely with cross-functional teams to deliver exceptional user experiences. The ideal candidate is highly collaborative, user-focused, and comfortable working across multiple products and stakeholder groups.

Requirements

Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Human Factors, Design, or a related field.
3+ years of professional UX design experience.
Strong ability to manage and prioritize work across multiple products, projects, and stakeholder groups.
Demonstrated ability to balance creative problem-solving with established UX standards and best practices.
Strong UX research, usability testing, and user interview experience.
Knowledge of accessibility standards and WCAG guidelines.
Excellent communication, presentation, and stakeholder management skills.
Entrepreneurial mindset with the ability to collaborate effectively across Product, Engineering, and Business teams.

Nice To Haves

Experience designing, building, and maintaining reusable design systems and component libraries in Figma.
Familiarity with responsive and enterprise application design patterns.
Basic front-end development knowledge, including HTML, CSS, and modern web technologies.
Experience working within Agile product development environments.
Exposure to enterprise software, financial services, fintech, or other complex business applications.

Responsibilities

Partner closely with Product Managers and business stakeholders to gather, understand, and translate requirements into user-centered solutions.
Design wireframes, mockups, and interactive prototypes to communicate design concepts and workflows.
Plan and execute usability testing sessions, analyze findings, and provide actionable recommendations.
Conduct user research and develop user personas to guide product and design decisions.
Map user journeys, identify pain points, and uncover opportunities to improve the overall user experience.
Present research findings, design recommendations, and UX solutions to stakeholders and project teams.
Collaborate closely with engineering teams to ensure design intent and user experience standards are successfully implemented.
Contribute to and maintain UX standards, design systems, and reusable design assets.
Support multiple products and initiatives while balancing competing priorities and stakeholder needs.
Perform additional duties and responsibilities as operational needs evolve.
Occasionally work outside standard business hours to support project milestones, releases, or critical business initiatives.