About The Position

Help define how privacy-first technology creates real value for the organizations responsible for keeping people safe. At Pontosense, we transform everyday spaces into intelligent, supportive environments using contactless sensing that understands what’s happening — without intrusion. Our technology is built to safeguard independence, preserve dignity, and give families and care providers confidence that the people they support are safe. We’re hiring a Contract UX Designer to work closely with our Product team to turn early ideas into clear, structured, and intuitive user experiences. This is a UX-focused role — not a visual or UI design role. The work centers on defining flows, interactions, and system behavior, rather than visual polish or branding. You’ll take rough concepts, evolving requirements, and partial flows, and turn them into well-structured user experiences that are easy to understand, consistent, and ready to build. If you enjoy making sense of ambiguity and bringing clarity to complex product ideas, this role will feel like a strong fit.

Requirements

  • 5-8 years of UX / interaction design experience in mobile or desktop SaaS, with a portfolio showing complex, system-driven flows (B2B and/or D2C)
  • Strong interaction design and systems thinking—able to simplify complex problems into clear, intuitive experiences
  • Ability to think from first principles and navigate ambiguity without relying on rigid UX processes
  • High proficiency in Figma for communicating flows, wireframes, and interaction logic
  • Strong intuition for usability, with the ability to identify and resolve issues without heavy reliance on research
  • Experience collaborating closely with Product and Engineering in fast-paced environments
  • Curious, resourceful, detail-oriented, and comfortable working with emerging technologies

Nice To Haves

  • Experience designing UX for AI-powered products or intelligent systems is an asset
  • Experience using AI tools to accelerate design, scenario exploration, and edge-case coverage

Responsibilities

  • Translate product requirements (PRDs) into clear user flows, journey maps, and interaction models
  • Communicate interaction logic through structured, low- to mid-fidelity designs in Figma
  • Iterate closely with PdMs and Engineering to refine flows before handoff to high-fidelity design and development
  • Ensure consistency of interaction patterns and system behaviors across a multi-product ecosystem

Benefits

  • Flexible hours
  • Work on something that matters
  • See your work in real use
  • Join a thoughtful, low-ego team
  • Bring clarity to real problems
  • Flexible, contract-based work
  • Opportunity to expand as our product and needs grow
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