UX Designer

NorthAB LLC•Remote work MI, MI

About The Position

The UX Designer designs digital products and applications across web, iOS, and Android. The role owns large-scale company initiatives and partners with Product, Development, Engineering, Legal, Risk, and Compliance teams to translate business and technical requirements into user-centered workflows, prototypes, and documentation. The designer conducts research and competitive analysis, develops and evolves the design system, and helps ensure that products are usable, consistent, and compliant. The role also designs AI-enabled experiences and uses AI tools to accelerate research, ideation, and prototyping.

Requirements

Bachelor’s degree in Human-Computer Interaction, Cognitive Science, Psychology, Communications, Marketing, Graphic Design, Computer Science, or a related field, or a Master’s degree.
At least 5 years of experience as a UX Designer, or as a Software Engineer with significant design responsibility.
Portfolio demonstrating complete web and mobile products, including interactive prototypes and workflows designed from concept through development completion.
Ability to distill complex requirements into clear, well-structured workflows and fully realized interactive prototypes.
Leadership skills and comfort owning large-scale projects.
Excellent verbal and written communication skills, including comfort instructing and critiquing UI designers.
Self-motivation and experience working independently and in teams with developers, designers, and product managers.
Experience with responsive web design and iOS and Android design conventions.
Understanding of iterative development methodologies, including Scrum and Agile.
Expert understanding of digital design principles and awareness of trends in web, mobile, and AI-enabled design.
Working understanding of designing AI-powered features with transparency, trust, and appropriate user control, or a strong point of view on how to do so.
Proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.
Strong innovation, creativity, design, and analytical skills.

Nice To Haves

Experience in payments, fintech, banking, or other regulated financial products.
Hands-on experience using AI tools or code-assisted prototyping to accelerate design work.
Proficiency in Jira, Principle, and After Effects.
Familiarity with WCAG accessibility standards in financial contexts.

Responsibilities

Translate complex business and technical requirements into complete workflows, detailed mockups, and documentation across web, iOS, and Android.
Use AI to generate and iterate on workflows and prototypes, then refine them into production-ready experiences.
Build high-fidelity interactive prototypes that show real flows, states, and edge cases, and present them to senior leadership to inform decisions.
Map end-to-end journeys and workflows for payment products, including checkout, wallets, disputes, onboarding, and money movement, accounting for success, failure, and exception paths.
Partner with Product Owners to define feature sets and high-level requirements based on user needs, and simplify and prioritize competing requirements.
Conduct user research and competitive analysis, and develop customer-grounded personas and workflows, particularly around trust, security, and financial decision-making.
Design with compliance and risk considerations, collaborating with Legal, Risk, and Compliance partners.
Design AI-enabled experiences where they add value, addressing conversational and agentic interfaces, explainability, user control, and error recovery.
Develop and evolve the design language and system, including patterns for AI-driven features, and maintain consistency across products.
Serve as a primary design contact for Engineering leads and developers, answer usability questions, and approve design and UX quality during QA.
Write or contribute to UX copy and create clear, user-centric messaging.
Use AI tools for research synthesis, ideation, and prototyping, and share effective practices with the team.
Instruct and critique UI designers and take ownership of large-scale projects.