UX Designer III, Global Technology

Expeditors•Seattle, WA

14h•Onsite

About The Position

The UX Designer III leads the design of complex workflows, features, and user experiences across Expeditors’ digital products, platforms, and services. The role owns design efforts from discovery through delivery, balancing user needs, business objectives, accessibility requirements, and technical constraints to create intuitive, scalable, accessible experiences. Working independently, the designer solves complex challenges, drives product outcomes, and elevates team capabilities through feedback, mentorship, and knowledge sharing. The position is part of the central UX team and partners with product teams as organizational needs require. It covers customer-facing products and applications used by employees across Expeditors’ global network. The designer works closely with Technical Product Management and Engineering, using workshops, user research, and Product Requirement Documents to design workflows and experiences. The role uses modern design tools, including Figma and approved AI-enabled tools, and contributes reusable components to the design system. This is an on-site position in the greater Seattle, Washington area, at one of the following locations depending on availability: Downtown Seattle, Federal Way, Lynnwood, or Bellevue (Factoria). Candidates must be local or willing to relocate. Relocation assistance is not offered.

Requirements

Bachelor’s degree in User Experience Design, Human-Computer Interaction, Graphic Design, Product Design, Psychology, Information Architecture, Computer Science, or a related field, or an equivalent combination of education and experience.
Experience leading UX design efforts for complex features, workflows, or products.
Experience conducting research, usability validation, prototyping, and interaction design activities.
Experience collaborating closely with product management, engineering, and business stakeholders.
Experience contributing to design systems, UX standards, or scalable design practices.
Experience creating prototypes with modern design tools, including Figma, and leveraging AI in the design process.
Advanced understanding of user-centered design, interaction design, usability principles, and accessibility standards.
Strong research, synthesis, problem-solving, communication, facilitation, and stakeholder management skills.
Ability to work independently while balancing multiple priorities and competing constraints.
Ability to mentor others and positively influence team outcomes.
Must be eligible to lawfully work in the U.S. immediately; the employer will not transfer or sponsor U.S. work authorization for this opportunity.
Must be local to the greater Seattle area or willing to relocate; relocation assistance is not offered.

Nice To Haves

Experience in logistics, supply chain, transportation, or another complex operational domain.
Experience designing complex enterprise software, operational tools, or workflow-intensive applications.
Experience contributing to a modern design system.
Advanced Figma skills, including variables, tokens, interactive prototyping, and implementation-ready documentation.
Experience leading initiatives or workstreams and representing design with partner teams.
Experience designing data visualizations, dashboards, or reporting experiences.

Responsibilities

Plan and conduct appropriately scoped user research, synthesize qualitative and quantitative inputs, validate assumptions, and translate findings into actionable design direction.
Own complex workflows and multi-step experiences, including permissions, exceptions, validation, and recovery scenarios.
Create workflows, prototypes, and interaction specifications that reduce implementation ambiguity and cognitive load.
Design high-quality user experiences for complex enterprise workflows while maintaining visual consistency, usability, and accessibility.
Integrate accessibility throughout the design process and partner with engineering to validate accessibility and design quality during implementation.
Clarify ambiguous requirements and define design approaches that balance user needs, technical constraints, accessibility requirements, and business priorities.
Connect design recommendations to measurable outcomes such as efficiency, usability, and error reduction, and identify risks and improvement opportunities.
Collaborate with Technical Product Managers, engineers, stakeholders, and designers; facilitate workshops and design discussions to resolve ambiguity and support decisions.
Contribute to UX standards and improve the quality of UX practice across the organization.
Contribute reusable, scalable patterns and components to the design system in partnership with design system owners and engineering teams.
Use modern design tools to model interactions, workflows, and user behaviors, and produce implementation-ready artifacts.
Apply understanding of front-end architecture and approved AI-enabled tools to improve design efficiency, quality, and workflow effectiveness.
Provide actionable feedback, mentor less experienced designers, and lead small initiatives, workstreams, or design efforts with limited oversight.
Improve design practices, standards, documentation, and team processes.
Build expertise in logistics workflows, operational processes, and user roles to identify inefficiencies and improve operational outcomes and productivity.
Use business context and available data to prioritize improvements and explain how design decisions support efficiency, accuracy, risk reduction, and business objectives.
Create scalable, user-centered interface content and consistent terminology, including recovery messaging, guidance, and system feedback that accounts for localization, readability, and complex workflows.