UX Designer III, Global Technology

Expeditors•Seattle, WA

1d•$124,000 - $186,000•Onsite

About The Position

The UX Designer III leads design for complex workflows, features, and user experiences across Expeditors’ digital products, platforms, and services. The role owns design work from discovery through delivery, balancing user needs, business objectives, accessibility requirements, and technical constraints to create intuitive, scalable, and accessible experiences. Working independently, the designer addresses complex challenges, drives product outcomes, and helps raise team capabilities through feedback, mentorship, and knowledge sharing. The position is part of the central UX team and partners with product teams according to organizational needs. The designer works across customer-facing products and applications used by employees throughout Expeditors’ global network, partnering closely with Technical Product Management and Engineering through workshops, research, and Product Requirement Documents. The role uses modern design tools, including Figma and approved AI-enabled tools, and contributes reusable components to the design system. The position is on-site in the greater Seattle, Washington area, at a location depending on availability: Downtown Seattle, Federal Way, Lynnwood, or Bellevue (Factoria). Candidates must be local or willing to relocate; relocation assistance is not offered. This is a full-time position working 40 hours per week, Monday through Friday. Applicants must be eligible to work lawfully in the U.S. immediately; the employer will not transfer or sponsor work authorization for this opportunity.

Requirements

Bachelor’s degree in User Experience Design, Human-Computer Interaction, Graphic Design, Product Design, Psychology, Information Architecture, Computer Science, or a related field, or an equivalent combination of education and experience.
Experience leading UX design efforts for complex features, workflows, or products.
Experience conducting research, usability validation, prototyping, and interaction design activities.
Experience collaborating closely with product management, engineering, and business stakeholders.
Experience contributing to design systems, UX standards, or scalable design practices.
Experience creating prototypes with modern design tools, including Figma, and leveraging AI in the design process.
Advanced understanding of user-centered design, interaction design, usability principles, and accessibility standards.
Strong research, synthesis, problem-solving, communication, facilitation, and stakeholder management skills.
Ability to work independently while balancing multiple priorities and competing constraints.
Ability to mentor others and positively influence team outcomes.
Must be eligible to lawfully work in the U.S. immediately; the employer will not transfer or sponsor applicants for U.S. work authorization.

Nice To Haves

Experience in logistics, supply chain, transportation, or another complex operational domain.
Experience designing complex enterprise software, operational tools, or workflow-intensive applications.
Experience contributing to a modern design system.
Advanced Figma skills, including variables, tokens, interactive prototyping, and implementation-ready documentation.
Experience leading initiatives or workstreams and representing design with partner teams.
Experience designing data visualizations, dashboards, or reporting experiences.

Responsibilities

Plan and conduct appropriately scoped user research, synthesize qualitative and quantitative inputs, identify learning objectives, validate assumptions, and turn findings into actionable design direction.
Own complex workflows and multi-step experiences, including permissions, exceptions, validation, and recovery scenarios.
Create workflows, prototypes, and interaction specifications that reduce implementation ambiguity and cognitive load.
Design high-quality experiences for complex enterprise workflows while maintaining visual consistency, usability, and accessibility.
Integrate accessibility throughout design and work with engineering to validate accessibility and design quality during implementation.
Clarify ambiguous requirements and develop design approaches that balance user needs, technical constraints, accessibility, and business priorities.
Connect design recommendations to measurable outcomes such as efficiency, usability, and error reduction, while identifying risks and improvement opportunities.
Collaborate with product managers, engineers, stakeholders, and designers; facilitate workshops and discussions to resolve ambiguity and support decisions.
Communicate design rationale, tradeoffs, and recommendations clearly, and provide timely, actionable feedback.
Contribute reusable patterns and components to the design system and partner with design system owners and engineering to reduce one-off solutions.
Use modern design tools to model complex interactions and behaviors and produce implementation-ready artifacts that support design-to-development collaboration.
Apply knowledge of front-end architecture and approved AI-enabled tools to improve efficiency, quality, and design workflow effectiveness.
Participate in design reviews, mentor less experienced designers, lead small initiatives or workstreams with limited oversight, and improve design practices, standards, documentation, and team processes.
Build knowledge of logistics workflows, operational processes, and user roles; use business context and available data to prioritize improvements and explain how design supports operational and business outcomes.
Create scalable, user-centered interface content and recovery messaging that maintains terminology consistency and supports self-service, localization, readability, and complex workflows.