UX Designer III

National Information Solutions Cooperative (NISC)•Lake Saint Louis, MO

7d•Hybrid

About The Position

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. This role is best suited for designers who thrive on independent ownership of design problems while actively contributing to a collaborative team environment. In this role, you'll plan and conduct user research, translate insights into actionable design solutions, and collaborate closely with requirements analysts, developers, product managers, and other designers. You'll have the opportunity to refine design systems, contribute to high-fidelity prototypes, and ensure our products deliver intuitive, user-centered experiences.

Requirements

5+ years of professional experience in UX design, with an emphasis on complex product design.
Proficiency in AI-assisted design tools (e.g., Claude); experience with traditional design tools (Axure, Figma, Adobe XD) a plus but not required.
Solid background in user research, usability testing, and analysis.
Ability to organize content effectively for intuitive navigation and usability.
Strong presentation and storytelling skills to communicate design rationale.
Understanding of iterative design and Agile development practices.
Working knowledge of HTML, CSS, JavaScript, with ability to partner effectively with developers.
Strong knowledge of accessibility best practices (WCAG compliance).
Skilled in facilitating design critiques and heuristic reviews.
Ability to manage multiple projects in a fast-paced, collaborative environment.
Ability to travel up to 25% as needed to meet project goals.

Nice To Haves

experience with traditional design tools (Axure, Figma, Adobe XD) a plus but not required.

Responsibilities

Drive UX design for complex product areas, solving advanced user experience challenges with minimal oversight.
Conduct user research, usability testing, and surveys; translate findings into clear design improvements.
Define user flows, interaction models, and information architecture; create high-fidelity prototypes.
Collaborate with cross-functional teams to ensure UX vision and product strategy are aligned.
Lead and participate in design critiques, offering constructive feedback and incorporating feedback from others.
Contribute to and refine the design system to ensure product consistency and scalability.
Advocate for user-centered design principles.
Provide informal mentorship and feedback to junior designers.
Commitment to NISC's Statement of Shared Values.
Other duties as assigned.