UX Design Consultant

Experient•Dallas, TX
•Hybrid

About The Position

Experient is seeking an experienced UX Design Consultant to partner directly with clients to uncover user and business needs and translate them into intuitive, evidence-based digital experiences across web and mobile platforms. The role combines user research, strategic thinking, interaction design, workshop facilitation, and presentation of recommendations to senior stakeholders. The consultant will collaborate with product managers, engineers, and content strategists, and apply accessibility and inclusive design practices throughout client engagements. The position is based in Dallas, Texas, in a hybrid work environment.

Requirements

  • 7–10 years of experience applying UX design best practices, with deep expertise in mobile-first, responsive, and multi-platform design.
  • Bachelor’s degree required.
  • Consulting and/or digital product agency experience required, including the ability to manage client expectations and adapt to diverse client environments.
  • Proven experience leading digital product concepting from problem framing through high-fidelity execution.
  • Strong foundation in user-centered design, design thinking, and human-centered research methods.
  • Hands-on proficiency with modern design and prototyping tools such as Figma, FigJam, or Adobe XD, and familiarity with AI-assisted design and research tools.
  • Experience planning and conducting qualitative and quantitative research, including interviews, surveys, usability testing, A/B testing, and heuristic evaluation.
  • Ability to synthesize ambiguous or conflicting inputs into clear design direction and concrete recommendations.
  • Strong facilitation and communication skills, including presenting design concepts and rationale to clients and cross-functional stakeholders.
  • Comfort working directly with clients to gather requirements and design complete user experiences.
  • Adaptable, curious consultant’s mindset, willingness to work across research, design, and strategy, and understanding of business drivers.
  • Ability to iterate efficiently, work effectively in a team, and turn abstract ideas into concrete design implications.
  • Passion for resolving user pain points through design and openness to feedback and constructive criticism.
  • Genuine interest in UX and the broader design and innovation landscape, with a habit of researching and applying current trends and technologies.

Nice To Haves

  • Advanced degree.
  • Relevant product management certifications.

Responsibilities

  • Plan and conduct user research, including interviews, surveys, contextual inquiry, and usability testing, and synthesize findings into actionable insights.
  • Facilitate design thinking workshops, journey mapping sessions, and stakeholder alignment activities with client teams.
  • Translate research into sitemaps, user flows, service blueprints, journey maps, wireframes, and high-fidelity prototypes.
  • Design and iterate on interaction patterns and visual solutions using design tools and AI-assisted design and prototyping tools.
  • Partner with product managers, engineers, and content strategists to define product functionality and create feasible, cohesive experiences.
  • Apply and advocate for WCAG 2.2 accessibility standards and inclusive design practices throughout the design process.
  • Conduct usability and A/B testing on interface elements and iterate based on findings.
  • Contribute to and help maintain design systems and component libraries to promote consistency across client products.
  • Track UX trends, emerging tools, and competitor products, and bring current practices and perspectives to client engagements.
  • Present design rationale, research findings, and recommendations to technical and non-technical stakeholders.
  • Lead digital product concepting from problem framing through high-fidelity execution.
  • Gather detailed client requirements and design complete user experiences aligned with client needs and vision.
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