UX Content Coordinator

HP • Vancouver, WA

2d • $93,400 - $143,800 • Remote

About The Position

The UX Content Coordinator will manage and deliver requests for status, error, and supplies messaging strategy across HP print products and touchpoints. This role involves owning and managing several specifications, ensuring documentation is clear, usable, and scalable for cross-team adoption. The coordinator will follow established publishing cadences (bi-weekly releases) and maintain version accuracy across documentation. They will author clear, concise, and user-friendly status, error, and supplies messages for HP printers across control panels, apps, and web portals, applying established tone, voice, and content guidelines for consistency. Additionally, the role requires coordinating with Supplies Legal and Data Privacy stakeholders to ensure messages meet compliance standards and partnering with firmware engineers, UX designers, quality teams, and product managers to gather message requirements and validate accuracy. Participation in review cycles and early identification of ambiguities are also key aspects of this position.

Requirements

• Basic project management skills to coordinate development, communicate status, and deliver projects.
• Ability to manage multiple projects simultaneously ensuring on-time development of all deliverables to meet program schedule.
• Proven analytical and problem-solving skills.
• Availability for evening and/or early morning calls to collaborate with partners in multiple time zones.
• Must be experienced with Office productivity software and project management tools.
• Must demonstrate strong proficiency in use of Excel.

Nice To Haves

• Experience in UX writing, content design, or instructional design.
• Ability to translate technical concepts into clear, user-friendly messaging.
• Experience with hardware-software integrated products (e.g., devices, IoT, printers).
• Familiarity with managing documentation or specifications.
• Experience collaborating with a range of partners and stakeholders including engineering, design, and product teams.
• Familiarity with design software such as Figma and Miro.
• Knowledge of documentation systems or content management platforms and how content decisions affect translation workflows.

Responsibilities

• Manage and deliver requests for status, error, and supplies messaging strategy across HP print products and touchpoints.
• Own and manage several specifications, ensuring that the documentation is clear, usable, and scalable for cross-team adoption.
• Follow established publishing cadences (bi-weekly releases) and maintain version accuracy across documentation.
• Author clear, concise, and user-friendly status, error, and supplies messages for HP printers across control panels, apps, and web portals.
• Apply established tone, voice, and content guidelines to ensure consistency across message categories.
• Coordinate with Supplies Legal and Data Privacy stakeholders to ensure messages meet compliance standards.
• Partner with firmware engineers, UX designers, quality teams, and product managers to gather message requirements and validate accuracy.
• Participate in review cycles, raising questions early to resolve ambiguities before downstream implementation.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed