UX Analyst

Samsung•Bellevue, WA

3d•Onsite

About The Position

Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us The Samsung Mobile UX team is seeking a highly motivated UX analyst with strong project management skills. The candidate should possess comprehensive knowledge of the design cycle from research, requirements gathering, to design iteration, validation, and QA. In the role, the candidate will own the UX design aspect of a product’s development process. They will review and analyze the latest Samsung UX, deliver UX feedback with alternative designs to Samsung designers, and lead communications with North American mobile carriers as well as Samsung teams based in South Korea. In addition, they will be responsible for tracking, managing and resolving any UX related issues raised during the lifecycle of the product. The candidate should possess a keen eye for good UX design with an ability to spot issues and generate ideas for improvement. The candidate will maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate. They will need to be aware of a project’s schedule well-being and risks at all times, manage meetings, anticipate roadblocks, and keep stakeholders updated with a project’s status. The candidate is expected to have excellent written and verbal communication to effectively communicate across multiple divisions and teams.

Requirements

Valid portfolio link on resume is required to be considered for the role. If a password is required to access a project, please include it in your resume
3+ years of industry experience or 1+ years with a master’s degree required.
Deep knowledge of application architecture basic concepts, software design process, and UI/UX design deliverables.
Experience in designing Mobile application and involvement from research to delivering design artifacts
Strong time and project management skills under tight deadlines managing multiple projects at the same time.
Experience working with cross-functional teams reporting to multiple stakeholders.
Excellent verbal and written communication and presentation skills.
Comfortable with ambiguity and strong ownership
Design, research experience is required.
Working knowledge of usability testing
Knowledge/experience in working with design and communication tools: Adobe, Sketch or other prototyping tools.
Skilled in Microsoft Office (PowerPoint, Excel, Word.)

Nice To Haves

Master's degree preferred in Human factors, Human computer interactions, Interaction Design, Usability engineering, Computer Science, Psychology, Information Technology.
Heavy communication role vs. hands-on design role.
Ability to apply strong critical thinking skills to design critiques and suggest alternative solutions
Deep understanding of design, product, UX
Ability to accurately identify follow up action items (self-starters)
Experience with cross-functional collaboration across multiple teams (R&D, TPM/QA, Sales/Marketing, Legal and more)
Skill in managing multiple projects simultaneously
Be coachable
Great presentation and communication skills
Comfort with ambiguity
Excellent output

Responsibilities

Communicate device UX (Samsung One UI) with carriers, gather feedback, work closely with designers in S. Korea to enhance Samsung device experience.
Review and analyze UX in early phases of development and deliver relevant feedback.
Communicate and cooperate with counterparts of internal teams such as product design, research, engineering, and marketing as well as external partners, such as telecommunication operators and external consultants.
Ensure that the UI development results meet market (consumer) demand, technical specifications, and carrier requirements.
Analyze UX of competing mobile devices as well as market trends in mobile UX.
Conduct design research and propose new concepts with mockups.
Conduct group usability studies and document results and analysis of the studies.
Track, manage and resolve any UX related issues raised during the lifecycle of the product.
Maintain quality from a project execution perspective, with the ability to identify risks and provide tactical support wherever appropriate.
Be aware of a project’s schedule well-being and risks at all times, manage meetings, anticipate roadblocks, and keep stakeholders updated with a project’s status.