UW Quality & Best Practice Mgr
About The Position
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Requirements
- Advanced and in-depth knowledge of Group Life, Disability and Leave
- Knowledge and experience in auditing, best practices, and training
- Demonstrated technical knowledge and experience presenting to multiple levels of leadership
- Strong track record of fostering business improvement and delivering change in a complex insurance environment
- Strong relationship, presentation, and negotiation skills
- Excellent verbal and written communication skills
- Bachelor's Degree in a related field
- 6 years of experience in Group Life, LTD, STD and/or Absence Products
- Experience building and implementing key strategies
- Experience reviewing case pricing to achieve pricing accuracy
- Or an equivalent combination of education and experience
Responsibilities
- Performs quality reviews of Underwriter’s quoted activities for accuracy.
- Assesses adherence to guidelines, authority, processes, and compliance regulations.
- Identifies trends and recommends/implements solutions through training, best practice documentation, and tools/system updates.
- Leads and participates in projects that enhance Underwriting accuracy, efficiency, consistency, and compliance.
- Trains Underwriters on guidelines and best practices.
- Provides reporting to Leadership of Quality Management results.
- Assists in Financial Booking process.
- Performs other duties as required.
Benefits
- medical
- dental
- vision coverage
- prescription drug coverage
- health care flexible spending
- dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- annual bonuses
- opportunity to purchase company stock
- 11 paid holidays
- up to 20 days PTO to be used for any reason
- state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
- other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
