Recruiter (Transportation industry)

Employbridge Career•Raleigh, NC

7d•Onsite

About The Position

ProDrivers, a nationwide company specializing in helping Truck Drivers find jobs, is seeking a Utilization Specialist in Raleigh, NC. The company emphasizes a culture where 'People Matter,' offering support through training, leadership development, and growth opportunities. While transportation knowledge is a plus, a robust in-house training program covers DOT regulations. The role involves managing a roster of 25-50 active drivers, focusing on outbound recruiting, hiring, and placing unassigned drivers to meet talent acquisition goals. This position also assists with onboarding orientations and is responsible for the high-quality filling of CDL and Non-CDL driver positions, with accountability to specific KPIs. The role is crucial for driver retention and ensuring drivers are supported by their respective branch locations. In addition to maintaining a pipeline of new hires, the Utilization Specialist is responsible for retention and successful placement of drivers.

Requirements

Transportation knowledge is a plus.
Ability to manage a roster of up to and/or at least 25-50 active drivers.
Experience with outbound recruiting efforts.
Experience with hiring and placement of drivers.
Ability to conduct onboarding orientations.
Proficiency in filling CDL and Non-CDL driver positions.
Ability to meet specific KPIs.
Experience with resume search sites.
Experience with sources such as Indeed, Tenstreet archived applicants, Termed drivers in CRM, and social media sites like LinkedIn.
Ability to send personalized recruitment emails and messages.
Ability to schedule and conduct interviews.
Familiarity with VOE collection.
Familiarity with drug screens.
Knowledge of necessary screening and hiring guidelines.
Ability to perform second eyes review for compliance and safety standards.
Ability to assist locally with file processing of rush hires, quick rehires, and file corrections.
Ability to call drivers not yet placed on dispatch.
Skill marketing drivers to clients.
Ability to add drivers to dispatch.
Ability to conduct 'Fresh Eyes' review.
Ability to aid in retention efforts of existing drivers.
Proficiency in documenting all conversations in Tenstreet and/or CRM.
Experience with client outreach.
Ability to provide written feedback and CRM documentation.
Ability to attend all whiteboard meetings.
Ability to provide feedback to sales and operations.
Ability to review metrics from Utilization Dashboard in CRM and determined KPIs.
Ability to compare CRM Data with Branch Dispatch Roster.
Ability to determine needed activity for the week based on metrics.
Ability to assist with Ops PTO coverage.

Nice To Haves

Transportation knowledge is a plus.

Responsibilities

Outbound recruiting via resume search sites and other platforms (approximately 40% of time).
Actively seek and identify potential candidates per SOP and guide them to online application submission through Tenstreet.
Utilize sources such as Indeed, Tenstreet archived applicants, Termed drivers in CRM, and social media sites like LinkedIn.
Partner with Client Services and START team on potential candidates sourced for branch needs.
Send personalized recruitment emails and messages.
Attend and host job fairs or other industry events once or twice a quarter.
Conduct interviews for scheduled and unscheduled applicants (approximately 25% of time).
Facilitate in-person introductions to the Ops team during the interview process.
Assist in moving driver files forward in the hiring process with support from Utilization Managers, including VOE collection, drug screens, and ensuring compliance with screening and hiring guidelines (approximately 15% of time).
Provide a second review for compliance and safety standards.
Assist locally with file processing for rush hires, quick rehires, and file corrections.
Call drivers not yet placed on dispatch to assist with skill marketing to clients, verify contact information, and discuss availability and work preferences if jobs were refused (approximately 10% of time).
Assure drivers that the branch is actively working to find them employment.
Skill market drivers to current and upcoming clients.
Add drivers to dispatch once an assignment is established.
Conduct a 'Fresh Eyes' review before officially handing off to Ops.
Aid in retention efforts for existing drivers.
Document all conversations in Tenstreet and/or CRM.
Engage in client outreach for order fulfillment and satisfaction efforts (approximately 10% of time).
Skill market drivers to current and upcoming clients.
Provide written feedback and CRM documentation after each client call.
Commit to calling a specified number of clients per sitting and newly hired drivers each week to secure placement.
Attend all whiteboard meetings.
Provide feedback to sales and operations from driver contact regarding availability, job needs, recruiting needs, active driver utilization, and driver feedback on refused orders.
Review branch utilization metrics weekly from the CRM Utilization Dashboard and determined KPIs.
Compare CRM Data with the Branch Dispatch Roster.
Determine the necessary activities for the week based on metrics.
Assist with Ops PTO coverage.