Amway Grand Plaza Utility Steward/Dishwasher

AHC Hospitality•Grand Rapids, MI

5d•Onsite

About The Position

This is a full-time position with varying hours. Weekend availability is required. This position is eligible for full benefits (medical, dental, vision) discounted downtown parking, free employee meals, hotel and restaurant discounts and more. The role fulfills the daily sanitation operations of the restaurants, kitchens, basement, and all food service areas within the Amway Grand Plaza. It requires following the expectations of the Amway Grand Plaza, including guest service standards, and creating a teamwork environment in the Stewarding Department to produce quality service to each guest.

Requirements

Complete daily cleaning duties and side work tasks, takes pride in their work.
Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy.
Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members.
Displays a positive courteous and polite attitude, works well with others.
Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed.
Follow our hotel green policies.
Following AHC and Health Department Specs.
Follow the AHC safety standards of our hotel.
Some restaurant experience preferred.
High school diploma or GED; related experience and/or training preferred.

Responsibilities

Daily sanitation and cleaning of all Food and Beverage areas within the Amway Grand Plaza.
Be aware of events in the area and able to give suggestions to guests.
Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log.
Strive to exceed guest satisfaction and look for ways to provide the best possible service.
Understand all facets of job responsibilities and display the skills necessary to complete tasks.
Display a sense of urgency and the ability to resolve guest concerns or department issues on their own.
Utilize time well and be productive throughout the entire shift while meeting department standards.
Look for ways to save money by reducing waste and controlling expenses. Also try to generate more revenues by offering ideas and suggestive selling to the guest whenever possible.
Keep work area neat and clean. Pick up trash in public and back of the house areas of the Hotel. Know where to recycle items for the department and consistently place them in the appropriate bins and recycling stations.
Setting up and breaking down all dish machines.
Washing of all dishes, and other food and beverage equipment.
Assisting with the transportation of food to event locations.
Assist restaurant and banquet staff.
Actively take care of each guest according to AHC guest service standards and department standards.
Monitoring food waste.
Maintain restaurant cleanliness and overall deep cleaning.
Attending Department Meetings.
Communicating with management or team members.
Actively work in the restaurants designated area: counter service, running food, and tables service.
Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager.