Utility Data Systems Administrator

City of El Paso•Various Locations within the City of El Paso, TX

10d•Onsite

About The Position

Under general direction, plan, analyze, and manage the organization's enterprise systems and all associated sub-systems. This involves reviewing systems operations to define functional requirements, mapping business processes, and identifying areas for improvement and automation. The role also includes analyzing existing systems, recommending solutions, and directing implementation activities for software upgrades and testing. Additionally, the administrator is responsible for developing and maintaining policies, procedures, and training plans, as well as preparing and reviewing requests for proposals and contracts. The position requires leading scripting, queries, reports, and data validity testing, managing systems and services, and scheduling update meetings. Recommendations on technological products and services are also a key part of the role, as is coordinating with subject matter experts to design third-party interfaces and collaborating with project teams for new system development. The administrator will manage operations, provide administrative support, plan and direct functions for a section or program, establish work priorities, monitor progress, and resolve complex inquiries and complaints. This role includes supervising assigned personnel, which involves scheduling, instructing, guiding, checking work, appraising performance, providing training, enforcing rules, counseling, motivating, and interviewing applicants.

Requirements

Bachelor's Degree or higher, in Business or Public Administration, Management, Accounting, Project Management, Computer Science, Management Information Systems, or related field
Four (4) years of experience in infrastructure design, implementation of program/project management business process improvement
Two (2) years of supervisory or lead experience
Valid Texas Class “C” Driver’s License or equivalent from another state by time of appointment.

Responsibilities

Plan, analyze, and manage the organization's enterprise systems and all associated sub-systems.
Review systems operations to define functional requirements, map business processes, and identify areas for improvement and automation.
Analyze existing systems and recommend solutions to maximize existing technology.
Recommend software upgrades, direct implementation activities to include testing efforts to assure project goals and objectives are achieved.
Review, develop, implement, and maintain policies, procedures, and training plans for all systems and all related interfacing systems and hardware.
Prepare and review request for proposal, bid proposals, contracts, scope of work, hardware, and software standards based on organizational needs.
Lead and manage scripting and queries, reports, and data validity testing for systems.
Manage and prioritize all aspects of the systems and services.
Schedule and lead monthly system and service update meetings using dashboards or key performance indicators.
Review, research, and recommend service process implementation.
Make recommendations on technological products, equipment, systems, and services to support the business’ infrastructure needs.
Conduct research and make recommendation on technological products.
Coordinate with subject matter experts, to design, organize, and construct third-party interfaces.
Collaborate with project team members and departments for development of new systems.
Manage operations and provide administrative support.
Plan, implement and direct the functions for a section, program or defined functional area.
Provide leadership and overall direction and establish work and program priorities.
Monitor work progress and oversee department operations.
Investigate, respond to and resolve sensitive and complex inquiries and complaints.
Respond to questions from others within the department or other departments for information and interpretation.
Supervise assigned personnel, including scheduling, instructing, guiding, checking work, appraising performance, providing training and development, enforcing rules, counseling, motivating, and interviewing applicants.