Utility Coordinator

DLC Management Corp.•Elmsford, NY

1d•$75,000 - $95,000•Hybrid

About The Position

The Utility Coordinator owns the utility lifecycle across DLC’s portfolio and serves as the central point of contact for utility matters with internal and external stakeholders. The role manages utility accounts, payments, transfers, billing, reporting, and related processes across the company’s properties. It also supports acquisitions, dispositions, construction, energy and sustainability reporting, and cross-departmental workflows. The position requires proficiency with systems including Nexus, MRI, Procore, CRM, Profile Energy, and ID Plans, as well as maintaining utility procedures and supporting updates to the Property Management Manual.

Requirements

2–4 years of experience in commercial real estate property management, utility management, accounts payable/billing, or multi-site operations.
Working knowledge of general ledger coding and accounts payable.
Ability to read lease utility clauses.
Advanced Excel skills, including XLOOKUP and pivot tables.
Highly organized and detail-oriented.
Clear and professional communication skills.
Strong time management skills and ability to meet deadlines while managing multiple priorities.
Energetic team player willing to pitch in when needed.

Nice To Haves

Bachelor’s degree or equivalent experience.
Shopping center experience.
Familiarity with CAM and recoveries.
Experience with MRI or Yardi.
Experience with utility bill-pay platforms such as Profile Energy or Conservice.

Responsibilities

Manage third-party utility payment vendors, audit their work, resolve late-payment and disconnect notices, and maintain the master utility tracker for accounts, meters, providers, responsible parties, and deposits.
Code invoices to the correct general ledger accounts, distinguishing recoverable from non-recoverable costs; flag usage spikes, estimated reads, and leaks; and recover deposits when accounts close.
Coordinate utility transfers as occupancy changes; interpret lease utility provisions to set billback methods; prepare recurring and ad hoc billbacks and track collections; and ensure water billings are sent, posted, and filed on time.
Support due diligence and onboard new properties to utility management systems; close out accounts upon sale; coordinate new service and rebates with Construction; and send meter updates to ID Plans.
Prepare utility budget inputs and month-end accruals; report monthly on late fees, disconnects, open transfers, and collections; and provide utility data for CAM reconciliations.
Support joint venture partner ESG reporting and energy benchmarking compliance; track local Building Performance Standards and sustainability requirements; and track and manage supply contract expirations in deregulated markets.
Build proficiency in Nexus, MRI, Procore, CRM, Profile Energy, and ID Plans; maintain utility procedures and support Property Management Manual updates; and complete cross-departmental workflows.