Utility Clerk

Commercial Bank & Trust Co • Paris, TN

3d • Onsite

About The Position

We’re looking for a dependable and customer-focused Utility Clerk to join our team! This role is perfect for someone who enjoys variety in their day and thrives in a team-oriented environment. As a Utility Clerk, you’ll support multiple customer service areas throughout the bank, helping provide excellent service to our customers while assisting where needed most.

Requirements

• High school diploma or equivalent

Nice To Haves

• Excellent verbal and written communication skills
• Tact and public relations expertise
• Proficient with Microsoft Office, Vertex, calculator, and PC
• Ability to adapt to flexible work schedule

Responsibilities

• Assist in various Customer Service departments and the Call Center as needed
• Process customer transactions, including deposits, payments, and check cashing
• Open new accounts and assist customers with account questions and services
• Help customers with IRA inquiries, ATM card orders, and check orders
• Cross-sell bank products and services based on customer needs
• Provide backup support for the Switchboard Operator and Call Center
• Deliver friendly, professional customer service and assist with resolving inquiries
• Follow bank policies, procedures, and security guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED