Utilities Technical Lead

AccentureSt. Louis, MO
$62,800 - $218,800Hybrid

About The Position

Accenture is seeking an experienced Utilities OpenText, SAP IS-U, Cloud and Agentic AI Technical Lead to design, implement, migrate, administer, and support enterprise OpenText solutions integrated with SAP IS-U and SAP S/4HANA. This role requires strong Utilities industry knowledge combined with hands-on expertise across the OpenText ECM and CCM technology stack. The candidate will be responsible for installing, configuring, upgrading, managing, monitoring, troubleshooting, and optimizing Tier 1 OpenText applications in complex on-premises and AWS cloud environments. The candidate should understand both the technical and functional aspects of customer communications, enterprise content management, document archiving, SAP content integrations, billing correspondence, customer documents, regulatory communications, and high-volume document processing within a Utilities organization. The role also requires experience designing and building Agentic AI and machine learning solutions, including AI agents, retrieval-augmented generation systems, document intelligence, model fine-tuning, evaluation frameworks, AI-powered automation, predictive monitoring, and intelligent document processing. Travel may be required for this role, varying from 0 to 100% depending on business need and client requirements.

Requirements

  • Minimum of 6 years of experience in Utilities, cloud and SAP with strong hands-on delivery experience.
  • Minimum of 5 years of leadership experience as a team lead, technical lead, or delivery lead.
  • Minimum of 5 years of experience in OpenText Application Support, Cloud Modernization and AI Enablement.
  • Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).

Responsibilities

  • Design, implement, migrate, administer, and support enterprise OpenText solutions integrated with SAP IS-U and SAP S/4HANA.
  • Install, configure, upgrade, manage, monitor, troubleshoot, and optimize Tier 1 OpenText applications in complex on-premises and AWS cloud environments.
  • Design and build Agentic AI and machine learning solutions, including AI agents, retrieval-augmented generation systems, document intelligence, model fine-tuning, evaluation frameworks, AI-powered automation, predictive monitoring, and intelligent document processing.

Benefits

  • medical
  • dental
  • vision
  • life
  • long-term disability coverage
  • 401(k) plan
  • bonus opportunities
  • paid holidays
  • paid time off
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