Utilities Supervisor

Bristol Myers Squibb • Devens, MA

2d • Onsite

About The Position

Bristol Myers Squibb is seeking a Utilities Supervisor to support operations at the BMS Devens campus, including Biologics Large Scale Commercial Manufacturing, Biologics Clinical Manufacturing, Biologics Cell Bank Manufacturing, Biologics Development and Laboratory operations, and CAR-T (Cell Therapy) Manufacturing. The role involves ensuring the completion of all production maintenance activities, developing new systems and procedures, troubleshooting technical and administrative problems, managing maintenance tools, and developing/approving SOPs. The supervisor will also work with the Spare Parts group, support investigations of Maintenance related Quality Events, provide risk mitigation and troubleshooting for equipment system problems, and lead a team by providing clear vision, setting objectives, and monitoring performance. This position requires maintaining knowledge of business priorities, ensuring personnel training is current, developing personnel, and managing performance. The role involves developing and implementing Key Performance Indicators (KPIs) for World-Class Maintenance performance, actively participating in Reliability Centered Maintenance (RCM) initiatives, and identifying opportunities to optimize equipment and systems. The supervisor will ensure Job Plans are current for Preventive and Predictive Maintenance procedures, establish expectations for compliance with EHS guidelines, cGMP regulations, and Company policies, and support the development and monitoring of related procedures. The role includes processing Quality Events (QE’s), Corrective and Preventive Actions (CAPA’s), and Audit responses, troubleshooting customer service calls, and partnering with subject matter experts (SME) and Reliability services. The supervisor is responsible for ensuring accurate capture of R&M data on work orders and for the effective, uninterrupted support of Facilities operational activities. Cross-training and maintaining up-to-date system documentation are also key responsibilities. The role requires analyzing system operations, determining causes of problems, and taking corrective action, as well as complying with policies for hazardous materials and maintaining a clean and safe workplace. Any other assigned duties and tasks are also part of the role.

Requirements

• Knowledge of Maintenance, Operations and Engineering generally attained through studies resulting in a B.S., in engineering, or related discipline.
• A minimum of 5 years of experience in Maintenance, Operations of Clean Utilities and/or Biologic Process Manufacturing and Manufacturing equipment support.
• Ability to provide support during external and internal regulatory audits (FDA, EMEA, etc.)
• Previous lead experience which demonstrates proficiency in selection, motivating and retaining a superior team, effectively managing personnel issues and planning and administering financial resources.
• Knowledge of Maximo or other CMMS applications required.
• Managing personnel issues and planning and administering financial resources.
• Demonstrated aptitude for engineering principles and building and/or manufacturing automation systems.
• Knowledge of Maximo or other CMMS applications required.
• Experience in working in an environment governed by SOPs and cGMPs and the know–how to work and manage within a regulatory oversight.
• Adaptable to a fast paced, complex and ever changing business environment.
• Strong analytical and communication skills are critical.

Responsibilities

• Assures completion of all production maintenance activities (e.g., pm’s, pdm’s, work orders, safety inspection, area projects, day-to-day equipment and systems support) for the site by coordinating maintenance services with other operations leaders and planning personnel.
• Develops new systems, practices and procedures to enhance the performance of the business.
• Troubleshoots routine and unusual technical / administrative problems.
• Manages the use and application of all Maintenance Tools.
• Develops and/or approves SOPs and other technical documentation required for Operations and Maintenance.
• Works with the Spare Parts group to ensure proper materials and parts are identified and available to sustain Corrective activities.
• Provides support to other departments in the investigations and resolutions of Maintenance related Quality Events.
• Support basic risk mitigations options and advanced troubleshooting to identify root cause and appropriate corrective actions for equipment system problems.
• Provides a clear vision, defining specific and timely objectives and monitoring team activities, providing specific feedback to motivate, build competencies and enhance performance.
• Maintains a thorough knowledge of short and long range business priorities and objectives through regular communication with site management adjusting Maintenance execution to ensure alignment with strategy and goals.
• Ensures field personnel are current in their training; maintains current status of the training curricula of direct reports.
• Develop personnel and manages performance.
• Develops and implements Key Performance Indicators (KPIs) and establish goals to accomplish World-Class Maintenance performance.
• Active member of all Reliability Centered Maintenance (RCM) initiatives by participating in and/or providing resources to improve the reliability of our systems, equipment and operations.
• Identifies areas of opportunities to optimize equipment and systems using Maintenance Programs data, evaluating the impact on policies and regulations, allocating Capital or expenses required, developing action plans and implementing.
• Ensures Job Plans are current and in order to apply the proper Preventive, Predictive Maintenance procedures.
• Establishes specific expectations and objectives to ensure compliance with EHS guidelines, cGMP regulations, Company policies and other external agency regulations.
• Supports the development of related procedures and programs, implement and monitor performance.
• Identifies areas of opportunity and prepare specific action plans to increase awareness and to maintain compliance.
• Processes QE’s, CAPA’s and Audit responses according to established due dates.
• Troubleshoot customer service calls
• Individual will partner with subject matter experts (SME) & Reliability services to trouble operational issues.
• Ensures that all appropriate R&M data (e.g., material costs, contract labor costs, effort) is captured on a work order.
• Responsible for the effective uninterrupted support of Facilities operational activities for BMS Devens.
• Cross train and / or back up, as appropriate to the advanced level.
• Maintain up to date and complete system documentation in a central resource location for all repairs or changes to the system.
• Analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Maintain a clean and safe workplace.
• Conduct immediate clean-up of work area, returning tools to workshop, and unused supplies to store room, Report any equipment problems, impending supply or material shortages to the Operations Manager.
• Maintains tools and orders supplies as required for installation and repairs.
• Complies with departmental policy for the safe storage, usage and disposal of hazardous materials.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level